Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Estevan Gomez

Summary

I have a proven track record of enhancing customer satisfaction and streamlining operations, notably at The Home Depot. Skilled in relationship building and inventory management, I excel in high-pressure environments, demonstrating exceptional time management and attention to detail. My adaptability and commitment to workplace safety have consistently improved efficiency and service quality. I have a strong, older generational type of work ethic that doesn't come by often anymore, thanks to my pops who is a business owner.

Overview

4
4
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Associate

The Home Depot
11.2023 - Current
  • Works 20-35 hours a week while still excelling academically.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Carpenter

JM Installation
05.2023 - 08.2023


  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Read and interpreted blueprints to follow specifications of projects.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.

Dishwasher

Chimy's
09.2022 - 11.2022


  • Followed supervisor instructions to complete tasks on time.
  • Kept the work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils, and glassware clean and rotated following safety standards set by the restaurant.
  • Contributed to positive team environments through effective communication and collaboration with kitchen staff members.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Pizza Boy

Dominoes
05.2022 - 08.2022
  • Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
  • Boosted customer loyalty with friendly assistance and helpful responses to inquiries regarding products or services.
  • Increased store efficiency through effective communication with team members, ensuring smooth daily operations.
  • Promoted a safe environment by promptly addressing spills and hazardous conditions on the sales floor.
  • Followed sanitation and good housekeeping practices.

Food Runner

Main Event Entertainment
07.2021 - 12.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Education

BBA - Petroleum Engineering

Texas Tech University
Lubbock, TX
08.2022 - 12.2026

High School Diploma -

Atrisco Heritage Academy High School
Albuquerque
08.2022 - 12.2026

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Workplace Safety
  • Relationship Building
  • Sales Techniques
  • Calendar Management
  • Honest and Dependable
  • Adaptable and Flexible
  • Creative Thinking
  • Reliable and Responsible
  • Goal-Driven
  • Engaging with Diverse Customers
  • Computer Skills

Accomplishments

    Current Cumulative GPA - 3.633

    -Dean's Honor List (3.5+ GPA) 2023 Fall

    -Presidential Honor List (4.0+ GPA) 2024 Spring

    -Dean's Honor List (3.5+ GPA) 2024 Fall

Certification

  • First Aid, CPR, and AED Instructor Certificate - Emergency Care & Safety Institute.
  • Forklift Certified
  • Reach Truck Certified
  • Ballymore Ladder Certified
  • Ballymore Electric Pallet Jack Certified


Timeline

Associate

The Home Depot
11.2023 - Current

Carpenter

JM Installation
05.2023 - 08.2023

Dishwasher

Chimy's
09.2022 - 11.2022

BBA - Petroleum Engineering

Texas Tech University
08.2022 - 12.2026

High School Diploma -

Atrisco Heritage Academy High School
08.2022 - 12.2026

Pizza Boy

Dominoes
05.2022 - 08.2022

Food Runner

Main Event Entertainment
07.2021 - 12.2021

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Estevan Gomez