Juana Espinoza
Houston
Summary
Enthusiastic retail professional with hands-on experience in customer service and payment processing. Efficient checker known for high productivity and great hospitality. Reliable and dependable team member focused on meeting customer needs while delivering great customer service.
Overview
6
6
years of professional experience
Work History
Checker
HEB
Houston
02.2022 - Current
- Processed cash, check, and credit transactions with accuracy and attention to detail
- Greeted customers and ensured positive shopping experiences while managing transactions efficiently
- Maintained organized and tidy checkout area to enhance customer satisfaction
Business Customer Service Specialist
Lone Star College System
Houston
03.2020 - 05.2021
- Facilitated communication via phone, email, and in-person to address customer inquiries and concerns.
- Collaborated with departments to resolve complex customer service concerns.
- Assisted college students with placement exam procedures and tuition inquiries, ensuring clarity and understanding.
Education
Associate of Science -
Lonestar College
Houston, TX05-2021
Skills
- Cash handling
- Transaction processing
- Attention to detail
- Multitasking Abilities
- Customer assistance
- Team collaboration
- Dependable and responsible
- Interpersonal skills
- Bilingual
References
Ricardo Serrano, HEB Manager : 713-802-8100
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Checker
HEB
02.2022 - Current
Business Customer Service Specialist
Lone Star College System
03.2020 - 05.2021
Associate of Science -
Lonestar College