Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juana Wammes

Fremont,OH

Summary

Dynamic Case Manager with substantial experience at Wynn-Reeth, skilled in problem solutions and effective communication. Experienced in handling difficult cases and maintaining compliance, with a track record of improving client care through rigorous case documenting and organization. Fluent in Spanish, with a strong ability to multitask and coordinate personnel to effectively fulfill customer demands.

Overview

18
18
years of professional experience

Work History

Case Manager

Wynn-Reeth
04.2012 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Manage 10 homes and 13 clients in Sandusky county.
  • Ensure that all homes are adequately filled by calling resumes and interviewing potential DSPs. Furthermore, checking all homes are equipped with everything necessary for optimal operation.
  • Check all time entered for all staff, as well as send it to payroll and make corrections when needed.
  • Communicate with the department of Job and family Services to ensure all individuals receive and maintain all benefits.
  • Communicate with the Social Security Administration to ensure all individuals maintain all benefits.
  • Manage 16 checking accounts to ensure all individual monies are being properly managed.
  • Communicate with doctors as needed to ensure that all clients' medical needs are satisfied. In addition, with multiple pharmacies to ensure that all clients' meds are proper and delivered on schedule.
  • Communicate with the Sandusky Count Board Of Developmental Disabilities to ensure all in home care and services are properly being provided.
  • Communicate with individuals guardians providing updates as well as answering any questions they may have.
  • Provide payee services to individuals that live alone.

DSP

Wynn-Reeth
05.2006 - 05.2012
  • Provided direct care to individuals with special needs, such as bathing, cooking, cleaning along with anything else they may have needed help with.
  • Provided guidance with things they could do on their own.
  • Administered medications on a daily basis.
  • Worked 60-90 hours bi-weekly when needed due to staff shortage.

Education

GED -

Bellevue Senior High
Bellevue, OH
05.2002

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking
  • Fluent in Spanish (speaking, reading, writing)
  • Effective communication skills
  • Teaching

Timeline

Case Manager

Wynn-Reeth
04.2012 - Current

DSP

Wynn-Reeth
05.2006 - 05.2012

GED -

Bellevue Senior High
Juana Wammes