Juana Erika Andrade
Houston,United States of America
Summary
Career professional committed to ensuring a safe and productive environment while instilling company values and vision. Skilled individual focused on enforcing company policies and procedures who is seeking a career opportunity with a goal-oriented organization that offers competitive initiatives and benefits with a strong focus on achieving mutual growth and success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Driver
Lyft
Houston, TX
01.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Receptionist
Houston Classical Charter School
Houston, TX
07.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
Alcohol Compliance
Armark
Houston, TX
04.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Delivery Driver
Safe Delivery Guy’s
Houston, TX
11.2022 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
Education
High School Diploma - undefined
North Shore Sr. High School
Houston, Texas05.2006
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Punctuality
- Route planning
- Vehicle inspections
Certification
Pediatric First Aid CPR AED, American Safety Health Institute, 2022-07-30, 2024-07-30
Timeline
Receptionist
Houston Classical Charter School
07.2024 - 02.2025
Alcohol Compliance
Armark
04.2023 - 10.2024
Driver
Lyft
01.2023 - Current
Delivery Driver
Safe Delivery Guy’s
11.2022 - 05.2024
High School Diploma - undefined
North Shore Sr. High School