Juan C Ortiz
Lynwood,CA
Summary
Detail-oriented and reliable professional with over 7 years of diverse experience in administrative support, customer service, graphic design, and technical support. Recognized for exceptional organizational skills and adaptability, consistently managing multiple priorities in fast-paced environments. Bilingual in English and Spanish, with a proven ability to communicate effectively, resolve challenges, and enhance team operations. Committed to delivering high-quality results that drive organizational success.
Overview
16
16
years of professional experience
Work History
Office Administrator
Precision Auto Title Service
Bellflower, CA
11.2025 - Current
- Managed office workflows and processes to ensure optimal efficiency and organization in a dynamic setting.
- Maintained and enhanced client records through CRM systems, supporting data integrity and privacy standards.
- Facilitated preparation and processing of official documents, including DMV-related paperwork and filings.
- Managed invoicing, payment processing, and document tracking with meticulous attention to detail.
- Oversaw mail processing operations to facilitate timely distribution and maintain comprehensive records.
Verification Specialist
Firefly Logistic
01.2024 - 04.2024
- Managed verification and maintenance of precise documentation to facilitate international shipping processes.
- Maintained and updated data records in warehouse management systems to support logistics operations.
- Implemented compliance protocols to uphold company integrity and regulatory requirements.
Freelance Graphic Design & Technical Support
Self-Employed
01.2020 - 2024
- Facilitated administrative design and technical assistance to enhance client operations.
- Coordinated and executed multiple projects at once, maintaining strict adherence to deadlines.
- Guided clients through digital content updates and resolved technical issues efficiently.
Website Coordinator & Administrative Support
Lantor, LTD
08.2017 - 06.2020
- Enhanced online presence by updating website content and ensuring product listing precision.
- Provided support for customer inquiries and effectively resolved order-related issues to ensure seamless service.
- Maintained organized digital records to support seamless daily operations.
IT Support Specialist & Administrative Assistant
First Credit Finance
01.2010 - 01.2017
- Provided technical support and troubleshooting for staff, reducing downtime
- Maintained accurate records for titles, registrations, and internal documentation
- Assisted customers with inquiries, resolving issues efficiently
- Trained team members on systems and office procedures
Education
Bachelor of Science - Game Art and Design
Westwood College
Skills
- Client relationship management
- Office operations management
- Record management expertise
- Analytical problem solving
- Strong organizational skills
- Proficient in both written and verbal communication
- Effective team leadership
- Proficient in Microsoft Word, Excel, and Outlook
- Proficient in Google Docs, Sheets, and Drive
- Technical support proficiency
Timeline
Office Administrator
Precision Auto Title Service
11.2025 - Current
Verification Specialist
Firefly Logistic
01.2024 - 04.2024
Freelance Graphic Design & Technical Support
Self-Employed
01.2020 - 2024
Website Coordinator & Administrative Support
Lantor, LTD
08.2017 - 06.2020
IT Support Specialist & Administrative Assistant
First Credit Finance
01.2010 - 01.2017
Bachelor of Science - Game Art and Design
Westwood College