Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Juancarlos Padilla

Fort Wayne,IN

Summary

Dynamic customer service professional with a proven track record at McDonald's, enhancing client retention and boosting sales through exceptional service and product knowledge. Bilingual and skilled in Pega customer service, I excel in creating positive customer experiences while upholding high service standards.

Work History

Customer Service

McDonald's
03.2025 - Current
  • Increased client retention by providing superior customer service.
  • Increased sales by providing exceptional customer service and product knowledge.
  • Boosted store's reputation through courteous and professional customer service.
  • Directed cleaning, restocking, and customer service activities.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Provided direct customer service and support for commercial clients.

Education

No Degree -

Homestead High School
Fort Wayne, IN

Skills

  • Customer service mindset
  • Customer service standards
  • Pega customer service
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Professional Working

Interests

  • Graphic Design
  • 3D Texturing and Modeling
  • Video Gaming
  • Virtual Reality
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Customer Service

McDonald's
03.2025 - Current

No Degree -

Homestead High School