Juan Carlos Vital
San Jose,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service
United Marble & Granite
01.2015 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Solved problems with repairs by providing customers support.
- Managed timely and effective replacement of damaged or missing products.
- Lead safety for renovations, repairs, and painting.
- Installation of tile.
Landscaping Crew Member
One Surf
03.2004 - 05.2005
- Performed planting, watering, mulching, and edging of lawns.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
High School Diploma -
Mexico High School
Guadalajara, Jalisco06.1999
Skills
- Proficient in Spanish and English
- Electricity
- Carpentry
- Plumbing
- Wide range knowledge on tile and granite
- Fast learner
- Versatile with power tools
- Customer Service and Assistance
- Route Deliveries
- Site Visits
- Maintenance Requirements
- Safety Improvements
- Issue and Complaint Resolution
Certification
- Lead Safety(renovation, repair, and painting)
- Ability to repair houses that are demolished and contaminated.
Expires:11/25/2025
- Home Depot
- Authorized service provider
-Installation of tile
Expires: 2/28/2025
- Safety Certified
-Understanding safety measures
-Using proper equipment
Timeline
Customer Service
United Marble & Granite
01.2015 - Current
Landscaping Crew Member
One Surf
03.2004 - 05.2005
High School Diploma -
Mexico High School
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