YAZMIN VILLEGAS
Amarillo,Texas
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional having experience in high-demand environments. Completed all required Practicum hours across multiple clinical settings, ensuring strict adherence to state regulations for customer/patient confidentiality. Proficient in Microsoft Office Suite, multitasking. Excellent communication abilities with a typing speed of 40 WPM.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service
Amarillo College
05.2023 - 08.2023
- Scheduled student appointments for advisors
- Admit and register students (both Continuing Education and Academic)
- Verify Financial Aid for students and assist them through the application process
- Coordinated virtual appointments for students requiring Financial Aid assistance
- Actively participated in fostering a culture of care by adhering to the AC Core Values: Wow, Family, Fun, Innovation, and Yes
Customer Service Representative
GC Services for Southern California Edison
06.2012 - 10.2012
- Managed a high-volume of inbound and outbound customer calls
- Accurately processed customer payments and established payment arrangements for defaulting customers.
Technical Support Tech
Computer Services for Sprint
11.2011 - 05.2012
- Identified and solved technical issues with diagnostic tools
- Used ticketing systems to manage and process support actions and requests.
- Provided clear and understandable troubleshooting procedures for customers over the phone.
Education
Amarillo, TX -
Tascosa High School
Associate of Applied Science - Medical Assisting
Amarillo College
Amarillo, TX05.2024
Skills
- Bilingual - English/Spanish
- Proficient in Medical Terminology
- Excellent verbal and written communication skills
- Administering injections and medications
- Electrocardiogram (EKG) and spirometry testing
- Specimen Collection and Handling
- HIPAA Compliance
- Phlebotomy
- Electronic Health Records
- Vital Sign Monitoring
- Specimens collection and processing
Additional Information
My clinical experience spans 225 hours, gained from providing direct patient care in various healthcare facilities. I have successfully performed over 200 sticks and supported physicians in minor surgeries. Additionally, I have delivered wound care, recorded vital signs, and administered EKGs and injections.
Certification
- Certified Medical Administrative Assistant (CMAA)
- Certified Clinical Medical Assistant (CCMA)
- Basic Life Support (BLS) Certification
- Health Insurance Portability and Accountability Act (HIPAA) Certification
- Family Educational Rights and Privacy Act (FERPA) Certification
Timeline
Customer Service
Amarillo College
05.2023 - 08.2023
Customer Service Representative
GC Services for Southern California Edison
06.2012 - 10.2012
Technical Support Tech
Computer Services for Sprint
11.2011 - 05.2012
Amarillo, TX -
Tascosa High School
Associate of Applied Science - Medical Assisting
Amarillo College
- Certified Medical Administrative Assistant (CMAA)
- Certified Clinical Medical Assistant (CCMA)
- Basic Life Support (BLS) Certification
- Health Insurance Portability and Accountability Act (HIPAA) Certification
- Family Educational Rights and Privacy Act (FERPA) Certification
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