Juan E Lopez Cardona
Summary
Bilingual, Spanish and English, hospitality leader with a decade of employment experience. Excels in providing exceptional luxury / lifestyle guest service, tracking and exceeding departmental budgets, managing union and non-union employees, and ensuring team members work in a productive collaborate manner. Successfully implemented a variety of programs to align with business objectives and coached a variety of teams to deliver world-class results. Loyal leader and partner to the General Manager and Executive Leadership Team.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Senior F&B Manager
The New York EDITION
New York, New York
02.2026 - Current
- Collaborate closely with department head and executive management to develop menu enhancements, bar promotions and introduce new minibar products that drove revenue growth.
- Enhanced guest experiences through personalized service initiatives after daily audits.
- Created monthly financial reports to analyze, labor costs and other expenses related to the food and beverage department.
- Continue coaching the team on daily basis, following up in the operation and the needs of the department leading to an 96% employee engagement for 2026.
- Monitored employee performance by providing constructive feedback as needed leading to an 88% leadership index for 2026.
F&B Manager
The New York EDITION
11.2024 - 02.2026
- Acting as Department Head for three months during PFL coverage, overseeing full operational and leadership responsibilities.
- Achieved 100% Employee Satisfaction Survey for IRD and Mini Bar in 2025 by driving team motivation, communication, and engagement initiatives.
- Led onboarding and training programs for the incoming F&B Manager and Voyager, ensuring smooth integration and consistent service standards.
- Contributing to P&L management, supporting financial decision-making and implementing strategies that help the department to meet 2025 performance targets.
- Actively participating as a member of the property’s Quality Team, supporting continuous improvement and brand-standard compliance.
- Recognized as Leader of the Quarter (Q3) for outstanding performance and leadership impact.
Assistant Manager, Ops F&B
W Hoboken
05.2022 - 10.2024
- Fulfills an instrumental role, accountable for overseeing all F&B Operations for a luxury 4 diamond property.
- Manages 25 team members; including union, Local 6 and non-union team members.
- Acted as a department manager during absence equating to 12 months.
- Improved employee satisfaction scores by 89 from 2022 to 2023.
- Drove guest satisfaction scores by 86.1% from 2022 to 2023; and on track to increase scores in 2024 from 2023.
- Ensures all brand standards are integrated into all interactions.
- Hires, onboards, and trains new team members; and completes weekly schedules and payroll, for entire team.
- Completes task force in NYC properties as requested for Marriott properties.
- Leads matters related to the Minibar area during the hotel renovation.
Education
Bachelor Degree - Law
Universidad Autónoma Latinoamericana
Skills
- Union Management
- Vendor Management
- Training and Development
- Hotel Leader
- Guest Satisfaction
- OSHA Regulations
- Budget/Forecasts
- Staff Evaluations
- Brand Standards
- Team Leader
- Payroll Administration
- Quality Assurance Control
Technology Skillset
- MICROS
- CI-TY
- Opera
- LightSpeed
- Microsoft Office
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
Leader of the quarter Q3 2025
Timeline
Senior F&B Manager
The New York EDITION
02.2026 - Current
F&B Manager
The New York EDITION
11.2024 - 02.2026
Assistant Manager, Ops F&B
W Hoboken
05.2022 - 10.2024
Bachelor Degree - Law
Universidad Autónoma Latinoamericana