Juan F Barcia
Tampa,FL
Summary
Results-driven Regional Director of Operations with over 24 years of experience in overseeing and optimizing multi-unit operations within the NewsLink Group. Adept at leading large teams, implementing process improvements, and driving profitability while maintaining exceptional customer service standards. Proven track record of successfully managing budgets, increasing operational efficiency, and fostering a positive organizational culture.
Overview
24
24
years of professional experience
Work History
Regional Director of Operations
NewsLink Group
06.2022 - Current
- Oversee operations at MIA, TPA, DFW, BOS and BNA Airports ensuring consistent delivery of high-quality service and adherence to company standards
- Develop and implement strategic initiatives to drive revenue growth, increase operational efficiency, and enhance customer satisfaction
- Lead and mentor a team of 9 General managers and their teams, providing guidance, training, and performance evaluations to foster professional development
- Manage regional budget, ensuring effective cost control and resource allocation
- Conduct regular site visits to assess operational performance, identify areas for improvement, and implement corrective actions
- Collaborate with senior leadership to develop and execute regional business plans, aligning with overall company goals
- Analyze financial and operational reports to track performance, identify trends, and make data-driven decisions
- Foster a positive and inclusive work environment, promoting teamwork, communication, and employee engagement.
General Manager
NewsLink of Tampa, LLC
02.2016 - 06.2022
- Lead and manage day-to-day NewsLink Tampa operations, ensuring consistent delivery of high-quality products/services
- Develop and execute strategic plans to achieve business goals, including revenue growth, cost control, and customer satisfaction
- Supervise and mentor a team of 60+ employees, fostering a culture of continuous improvement, teamwork, and professional development
- Oversee budgeting, forecasting, and financial analysis, ensuring alignment with company objectives and maximizing profitability
- Implement process improvements to enhance operational efficiency, reduce waste, and streamline workflows
- Conduct regular performance evaluations, provide feedback, and implement training programs to enhance team capabilities
- Develop and maintain strong relationships with key stakeholders, including customers, vendors, landlords and Airport Executives as well as corporate partners
- Analyze market trends and competitor activities to identify opportunities and adjust business strategies accordingly.
General Manager
NewsLink of Boston, LLC
03.2006 - 02.2016
- Lead and manage day-to-day NewsLink Boston operations, ensuring consistent delivery of high-quality products/services
- Develop and execute strategic plans to achieve business goals, including revenue growth, cost control, and customer satisfaction
- Supervise and mentor a team of 60+ employees, fostering a culture of continuous improvement, teamwork, and professional development
- Oversee budgeting, forecasting, and financial analysis, ensuring alignment with company objectives and maximizing profitability
- Implement process improvements to enhance operational efficiency, reduce waste, and streamline workflows
- Conduct regular performance evaluations, provide feedback, and implement training programs to enhance team capabilities
- Develop and maintain strong relationships with key stakeholders, including customers, vendors, landlords and Airport Executives as well as corporate partners
- Analyze market trends and competitor activities to identify opportunities and adjust business strategies accordingly.
Assistant General Manager
NewsLink of Boston, LLC
03.2005 - 03.2006
Store Manager
NewsLink of Miami, LLC
06.2002 - 03.2005
Sales Supervisor
NewsLink of Miami, LLC
06.2000 - 06.2002
Sales Associate
NewsLink of Miami, LLC
02.2000 - 06.2000
Education
Bachelor in English Language and Literature -
University of Havana, Cuba
06.1999
Bachelor in Literature and Education -
University of Havana, Cuba
06.1995
Skills
- Strategic Planning
- Budget Management
- Team Leadership
- Process Improvement
- Customer Service Excellence
- Financial Analysis
- Vendor Management
- Performance Management
- Employee Training and Development
- Multi-Unit Operations
References
Available upon request
Timeline
Regional Director of Operations
NewsLink Group
06.2022 - Current
General Manager
NewsLink of Tampa, LLC
02.2016 - 06.2022
General Manager
NewsLink of Boston, LLC
03.2006 - 02.2016
Assistant General Manager
NewsLink of Boston, LLC
03.2005 - 03.2006
Store Manager
NewsLink of Miami, LLC
06.2002 - 03.2005
Sales Supervisor
NewsLink of Miami, LLC
06.2000 - 06.2002
Sales Associate
NewsLink of Miami, LLC
02.2000 - 06.2000
Bachelor in English Language and Literature -
University of Havana, Cuba
Bachelor in Literature and Education -
University of Havana, Cuba
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