Juanita Banda
San Antonio,TX
Summary
Skilled Medical Assistant with over 10 years of experience in patient assessment and laboratory specimen collection. Known for strong medical billing and coding skills, enhancing operational efficiency, and improving patient satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Assistant
University Health System
San Antonio, Texas
09.2013 - 10.2025
- Accurately recorded patient histories and vital signs in electronic systems.
- Prepared examination rooms, ensuring cleanliness and organization for optimal care.
- Collected laboratory specimens and performed basic diagnostic tests as required.
- Coordinated referrals to specialists, facilitating smooth patient transitions.
- Assisted physicians with patient care by preparing patients for examinations.
Customer Service Manager
Check Into Cash
San Antonio, Texas
08.2007 - 04.2012
- Oversaw daily operations of customer support department to enhance overall efficiency.
- Responded to phone and online inquiries within designated turnaround time, boosting customer satisfaction ratings.
- Established strong rapport with customers and team members, fostering a positive work environment.
Food Preparation Worker
SAISD
San Antonio, Texas
11.2000 - 02.2007
- Operated kitchen equipment and tools efficiently during meal service.
- Collaborated with team members to ensure timely meal preparation.
- Cleaned and sanitized work areas, equipment, utensils, and dishes following health regulations.
- Packaged and stored food products appropriately for optimal handling and preservation.
Education
Medical Assistant
Texas Covenant Education
San Antonio, TX08-2013
Skills
- Electronic health records management
- Patient assessment and triage
- Laboratory specimen collection
- Medical billing and coding
- Vital sign monitoring
- Time management
- Effective communication
- Attention to detail
- Emergency response preparedness
- Compassionate care
Certification
- BLS/ Cpr / AED Certified
- Phlebotomy
- Front and Back office
Timeline
Medical Assistant
University Health System
09.2013 - 10.2025
Customer Service Manager
Check Into Cash
08.2007 - 04.2012
Food Preparation Worker
SAISD
11.2000 - 02.2007
Medical Assistant
Texas Covenant Education