Juanita Chavira
Alamo,TX
Summary
Proven track record in enhancing customer experiences and streamlining payment processes, as demonstrated at Taqueria Y Birrieria 2 Compadres. Skilled in utilizing Cerner System and Microsoft Office to boost efficiency. Excelled in customer service, ensuring satisfaction and loyalty. Achieved significant accuracy in financial transactions, contributing to business growth.
Overview
19
19
years of professional experience
Work History
Cashier and Waitress/Small Business Owner
Taqueria Y Birrieria 2 Compadres
11.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Medical Office Receptionist
Dr. Norma Iglesias
03.2018 - 08.2023
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Scheduled, rescheduled, and cancelled appointments.
- Documented patient medical information, insurance verification to facilitate smooth appointments and payment processing.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
Cashier
Junior's Xpress
11.2005 - 02.2010
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Certificate - Medical Office Specialist
San Antonio College
McAllen, TX11.2008
High School Diploma -
Cornerstone Christian Correspondence School
Georgia07.2007
Skills
- Customer Service
- Cerner System
- Insurance verification
- Payment Collection
- Register, computer microsoft word and power point
Timeline
Cashier and Waitress/Small Business Owner
Taqueria Y Birrieria 2 Compadres
11.2023 - Current
Medical Office Receptionist
Dr. Norma Iglesias
03.2018 - 08.2023
Cashier
Junior's Xpress
11.2005 - 02.2010
Certificate - Medical Office Specialist
San Antonio College
High School Diploma -
Cornerstone Christian Correspondence School
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