Juanita Crawl

Advance Voting clerk with Fulton county Elections.

• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities with voters.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.

• Monitored associate performance metrics closely, identifying areas for targeted coaching or training interventions as needed.
• Organized ongoing training programs for associates to help them stay informed about industry trends and best practices.
• Led regular team meetings to discuss progress updates, address concerns, and establish a cohesive vision moving forward.
• Served as a liaison between upper management and team members, effectively communicating organizational expectations while advocating for associate needs when necessary.
• Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.