Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juanita Hamilton

Dublin

Summary

Detail-oriented manager with a strong focus on financial management and documentation. Known for streamlining processes and improving inventory practices to ensure product availability and exceptional service delivery.

Overview

4
4
years of professional experience

Work History

Sales Associate

T&M Jewelry INC
210 WEST NEW CIRCLE ROAD LEXINGTON, KY 40505
11.2018 - 12.2022
  • Cultivated strong customer relationships to enhance repeat business and loyalty.
  • Guided customers through product selection, ensuring satisfaction and informed purchasing decisions.
  • Developed promotional displays that increased product visibility and drove sales performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Manager

T&M Jewelry INC
210 West New Circle Road Lexington, KY 40505
12.2022 - 04.2023
  • Developed and implemented training programs to enhance staff skills and efficiency.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to promote business.
  • Oversaw daily operations, ensuring high-quality customer service and product availability.
  • Oversaw inventory management.
  • Streamlined bookkeeping processes by counting and totaling daily profits.
  • Reminded customers on daily bills and educated them on the system.

Education

High School Diploma -

East Ridge High School
Lick Creek
06-2018

Skills

  • Customer service
  • Team leadership
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Financial management
  • Inventory management
  • Competitor research

Timeline

Manager

T&M Jewelry INC
12.2022 - 04.2023

Sales Associate

T&M Jewelry INC
11.2018 - 12.2022

High School Diploma -

East Ridge High School