JUANITA HERRERA
Alliance,Nebraska
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Centralized Support Department
Mobility At&t
08.2021 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Retail Sales Associate
Viaero Wireless
07.2018 - 07.2021
- Greeted customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service.
- Attended sales conferences to improve relationship building and closing techniques.
- Gained in-depth knowledge of company's product offerings to provide reliable and trusted assistance to customers daily, helping them make informed decisions.
Sales Associate
Verizon
06.2015 - 07.2018
- Authorized Retailer - GoWireless.
- Alliance, NE, Successfully assisted customers per day in-person and via telephone with purchase decisions, transactions, returns, and inquiries.
- Regularly exceeded daily sales goals with cross-selling and upselling techniques.
Education
High School Diploma -
Gilbert High
Gilbert, AZ01.2009
Skills
- Customer care
- Conferences
- Data entry
- Relationship building
- Selling
- Customer assistance
- Documentation and recordkeeping
- Teamwork
- Organization
- Problem-solving
- Problem resolution
- Decision-making
- Active listening
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
Centralized Support Department
Mobility At&t
08.2021 - Current
Retail Sales Associate
Viaero Wireless
07.2018 - 07.2021
Sales Associate
Verizon
06.2015 - 07.2018
High School Diploma -
Gilbert High