Juanita Johnson
Greenville,MS
Summary
Dynamic and detail-oriented professional with extensive experience at Dedicated Senior Medical Center, excelling in service excellence and administrative support. Proven ability to enhance patient care through meticulous data processing and effective communication. Skilled in digital tools and adept at managing multiple tasks in fast-paced environments, ensuring optimal operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Division Of Medicaid
02.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Pharmacy Technician
Dedicated Senior Medical Center
04.2024 - 12.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Medical Assistant
Dedicated Senior Medical Center
09.2022 - 04.2024
- Assist with direct patient care procedures and related tasks, such as checking in patients, obtaining patient histories, taking vital signs, preparing charts, and assisting with medical examinations.
- Perform routine specialized procedures, such as venipuncture and sterile dressing changes under physician supervision
- consult with physicians and other healthcare professionals. Greet and check in patients
- .Assist patients with mobile check-in.
- Gather medical information.
- Scheduele Refer patients to appropriate healthcare team members.
- Performed medical records management
RMA
BAPTIST MEDICAL GROUP
08.2019 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Assistant/Medical Receptionist
Delta Health Center
10.2016 - 09.2019
- Scheduling: Schedule patient appointments, manage patient flow, and handle inquiries.
- Medical Records: Maintain accurate and organized patient records, including electronic health records.
- Insurance and Billing: Assist with insurance claims, billing procedures, and patient payments.
- Inventory Management: Maintain and order medical supplies and equipment.
- Front Office Duties: Answer phones, greet patients, and manage the front office area.
- Data Entry and Report Preparation: Enter patient data into electronic health records and prepare reports as needed.Clinical Duties:
- Patient History and Vital Signs: Interview patients, record their medical history, and take vital signs like blood pressure, temperature, and weight.
- Patient Examinations: Assist physicians during patient examinations, prepare patients for procedures, and collect samples for laboratory tests.
- Injections and Medications: Administer injections or medications as directed by physicians and as permitted by state law
- Patient Preparation: Prepare patients for examinations, procedures, and treatments.
RMA
Trinca Family Care Clinic
12.2012 - 10.2016
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Complete blood draws,
- Patient intake, vitals, weight, height, eye exams,
- Drug Screening, DOT Physical, EKG, X-rays,
- Referrals
- Schedule Mammogram
- Prepare exam rooms for minor procedures
Education
Associate of Applied Science - Medical Assisting
Keiser University
Fort Lauderdale, FL02-2011
Skills
- Service Excellence
- Detail-Oriented Data Processing
- Proficient in Digital Tools
- Administrative Support
Certification
- Basic Life Support Certification (BLS)
- Certified Medical Assistant (CMA)
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Administrative Assistant
Division Of Medicaid
02.2025 - Current
Pharmacy Technician
Dedicated Senior Medical Center
04.2024 - 12.2024
Medical Assistant
Dedicated Senior Medical Center
09.2022 - 04.2024
RMA
BAPTIST MEDICAL GROUP
08.2019 - 09.2022
Medical Assistant/Medical Receptionist
Delta Health Center
10.2016 - 09.2019
RMA
Trinca Family Care Clinic
12.2012 - 10.2016
Associate of Applied Science - Medical Assisting
Keiser University
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