Juanita Garcia
Bakersfield,CA
Summary
Compassionate Senior Patient Care Coordinator known for high productivity and efficiency in task completion. Possess specialized skills in patient advocacy, healthcare administration, and interdisciplinary communication. Excel in time management, empathy, and problem-solving to enhance patient care outcomes.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
17
17
years of professional experience
Work History
Sr. Patient Care Coordinator.
Adventist Health Bakersfield
Bakersfield
05.2022 - Current
- Communicated effectively with healthcare teams to ensure patient care continuity.
- Resolved patient concerns by providing timely information and support resources.
- Preparing charts for the nurses and for the day of surgery
Senior Patient Care Coordinator
Adventist Health Bakersfield outpatient surgery ce
Bakersfield
03.2013 - 06.2020
- Coordinated patient appointments and surgical schedules efficiently.
- Facilitated communication between patients and healthcare providers.
- Managed patient records using electronic health record systems.
- Assisted patients with insurance verification and financial counseling.
- Streamlined workflow processes to enhance patient experience.
- Resolved conflicts among members of the healthcare team related to differences in opinions on how best to provide quality care.
Obtaining authorizations from the doctors office and insurance companies
Patient Registration Representative
Adventist Health Bakersfield
Bakersfield
06.2009 - 03.2013
- Registered patients using electronic health record systems efficiently.
- Collected patient information and verified insurance eligibility accurately.
- Assisted patients with completing registration forms and documents promptly.
•Creating estimates for patients. Collecting co-pays to deductibles.
Education
Medical Assistant -
San Joaquin Valley College
02-2002
High School Diploma -
Ridgeview High School
Bakersfield06-2001
Skills
- Electronic health records
- Patient scheduling
- Insurance verification
- Patient coordination
- Medical terminology
- Time management
- Scheduling coordination
- Insurance practices
- Customer service
- Payment collection
- Patient care
- Appointment scheduling
- HIPAA compliance
- Payment arrangements & negotiation
Timeline
Sr. Patient Care Coordinator.
Adventist Health Bakersfield
05.2022 - Current
Senior Patient Care Coordinator
Adventist Health Bakersfield outpatient surgery ce
03.2013 - 06.2020
Patient Registration Representative
Adventist Health Bakersfield
06.2009 - 03.2013
Medical Assistant -
San Joaquin Valley College
High School Diploma -
Ridgeview High School