Juanita Torres
Austin,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
McGrath Medical
02.2022 - Current
- Direct patients to exam rooms, fielded questions, and prepared for procedure.
- Documented vital signs and health history of patients before procedure.
- Assist doctors and nurse practitioners during hair transplant surgeries such as the follicular unit transplant technique (FUT) or follicular unit extraction (FUE).
- Perform the dissection and placement of the hair grafts into their recipient sites.
- Monitor patients' vital signs, administering injections or wound care during the procedure.
- Perform suture removals and address proper wound care.
- Provide post-operative care instructions and answer patients' concerns.
- Discussed with patients about medications, procedures, and care plan instructions.
Front Desk Patient Coordinator
Balderas Family Medicine
10.2020 - 02.2022
- Served as liaison between patients and healthcare providers, ensuring clear communication for exceptional patient care.
- Provided administrative support to medical staff, assisting with various clerical tasks.
- Lead patient specialists and oversee their performance for better teamwork.
- Interacted with patients and physicians to assist with prescription refills and health concerns.
- Checked patient insurance, demographics, and health history to keep information current.
Front Desk Medical Receptionist
Lewis Family Medicine And Urgent Care
08.2018 - 10.2020
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Interacted with patients and physicians to assist with prescription refills and health concerns.
- Proactively addressed potential patient conflicts and resolved issues to ensure seamless patient experiences.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
Bachelor of Science - Biology, Biochemistry
Texas State University
San Marcos, TX12.2023
Associate of Science - Science General Studies
Austin Community College
Austin, TX12.2020
Certification
- Bilingual (Spanish and English)
- Problem-solving skills
- Leadership skills
Additional Information
DELL CHILDREN'S MEDICAL CENTER- COMPREHENSIVE FETAL CARE CENTER
FEB 2024 - CURRENT
- Shadowed Dr. Kenneth Moise, MD a board-certified maternal-fetal medicine specialist who serves as the Director of the Comprehensive Fetal Care Center.
- Shadowed Erin Moise, PA-C, and observed her interaction with other maternal-fetal specialists to provide comprehensive care and to diagnose fetal anomalies.
- Observed PA Erin Moise assist during a cesarean section fetal delivery.
- Observed ultrasounds to monitor fetal development and evaluate the health and structure of the fetus.
- Observed fetal diagnostic procedures such as amniocentesis and blood sampling for genetic testing or to diagnose other fetal abnormalities.
BALDERAS FAMILY MEDICINE, AUSTIN, TX
JAN 2021 - JUN 2021
- Shadowed Dr. Dagoberto Balderas, DO in a busy family medicine practice.
- Observed the Doctor’s daily encounters involving physical exams, chronic disease management, follow-up appointments, injury evaluations, acute care visits, or medication management appointments.
- Familiarized with medical equipment and extended my knowledge in Medicine.
- Occasionally assisted doctor in documenting patient encounters.
- Observed the Doctor interact with other healthcare team members such as nurse practitioners or medical assistants to coordinate patient care.
HEART ENDOVASCULAR AND RHYTHM OF TEXAS, AUSTIN, TX
FEB 2021 - FEB 2021
- Observed the Doctor’s daily routine with patients.
- Familiarized with medical equipment and extended my knowledge in the field of cardiology.
- Observed stress tests, echocardiograms, and electrocardiograms, and learned how to interpret results.
Timeline
Medical Assistant
McGrath Medical
02.2022 - Current
Front Desk Patient Coordinator
Balderas Family Medicine
10.2020 - 02.2022
Front Desk Medical Receptionist
Lewis Family Medicine And Urgent Care
08.2018 - 10.2020
Bachelor of Science - Biology, Biochemistry
Texas State University
Associate of Science - Science General Studies
Austin Community College