Juan J Alvidrez

Cell phone and electronics repair services

• Managed daily operations of business, including hiring and training staff.
• Developed strategic plans to increase profitability and efficiency.
• Identified new opportunities for growth, expansion, and diversification.
• Maintained relationships with existing clients by providing superior customer service.
• Set pricing structures according to market analytics and emerging trends.

• Take the lead and closing the deal at customers homes.
• Offer the best customer service and sell state of the art technology and meet customers' needs.
• White glove experience to each and every customer i interacted with, which include meeting our customers where they are; whether that means traveling to their residence, place of business or creating meaningful connections through excellent communication.

Additional Key Skills

• Cold-calling and/or dispatching skills and ability to transition warm leads to sales
• The ability to generate leads, manage sales funnels and upsell products & services
• Providing world class customer service
• Self-sufficiency and the ability to solve a variety of tasks

• Operate forklift to receive and ship pallet orders - keep warehouse organized and notify departments of received inventory
• Wrap and ship orders, send emails to correspondent departments about their packages.

• Count inventory and make sure to keep store well maintained
• Greet clients and produce revenue by interacting with customers and assisting with anything needed
• Keep well informed about new models of cellphones coming out in the market.

• Drive outside of town to meet with selected homes to introduce the Nielsen opportunity given to them
• Manage schedule, knock door to door on selected homes and interact with homeowners
• Call and email to follow up on upcoming participation with Nielsen.