Juan Manuel Morales
Corona ,NY
Summary
Dedicated Window Technician with experience in glass installation and repair. Known for strong problem-solving abilities and effective communication skills, consistently delivering exceptional customer service and maintaining positive relationships with clients and vendors. I am willing to learn anything and everything if given the opportunity; dedication is a must for me. I love to learn about service work and procedures. I love to be hands-on and am not scared of heavy lifting or getting dirty in any job.
Overview
2
2
years of professional experience
Work History
Window Technician
Crystal Windows
Flushing, New York
08.2024 - Current
- Conducted inspections to assess window integrity and identify potential issues.
- Repaired broken seals, locks, hinges, handles. on existing windows.
- Installed glass structures in residential and commercial buildings.
- Operated tools such as glass cutters and suction cups effectively.
- Communicated with clients to address installation inquiries and concerns.
- Assisted in the loading, unloading, and transportation of glass materials to job sites.
- Installed, secured, and sealed glass in window frames with caulking or glazing compound.
- Assembled and installed commercial storefronts for businesses.
- Utilized safety equipment such as gloves, goggles, helmets while working around hazardous materials.
- Managed relationships with vendors, clients and coworkers to cultivate positive work environment while driving sales, quality and top-level service.
- Documented service details for client records and future reference.
Crew Member
Five Guys
Manhattan, New York
02.2024 - 08.2024
- Maintained cleanliness and organization of cooking stations throughout shifts.
- Operated kitchen equipment safely, including grills, ovens, and fryers.
- Monitored food quality and freshness to uphold safety standards.
- Translated documents between English and Spanish for various clients.
- Collaborated with team members to ensure translation accuracy and consistency.
- Trained team members on closing procedures and safety protocols.
- Implemented cleanliness standards to uphold store appearance before closing.
Kitchen Specialist
Raising Cane's Times Square
Manhattan, New York
06.2023 - 01.2024
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Followed food safety procedures to prevent contamination and ensure quality standards.
- Supported training sessions for new employees on kitchen protocols and procedures.
- Operated filtration systems to ensure product quality and compliance.
- Developed training materials aligned with company standards and protocols.
Education
High School Diploma -
Long Island City High School
Long Island City, NY06-2022
Skills
- Window Repair
- Glass cutting
- Seal replacement
- Safety protocol
- Commercial storefronts
- Customer relationship management
- Problem solving
- Attention to detail
- Employee training
- Inspection techniques
- Effective communication
- Client communication
- Quality control
- Customer service
- FLUENT IN {SPANISH]
- Excellent communication
- Written communication
- Problem resolution
- Leadership
- Flexible and adaptable
- Maintenance & repair
Affiliations
- I love to explore I've been to many different states and go explore popular historical places.
- I also go to practice baseball every night after work
- Love to read books that teach me or advise me about life
- Go to the gym at least 3 times a week
Languages
Spanish
Full Professional
Accomplishments
- Certified trainer. I have trained some new hires in all 3 of my past jobs because I love teaching things I'm good at and being taught what I've never learned.
Timeline
Window Technician
Crystal Windows
08.2024 - Current
Crew Member
Five Guys
02.2024 - 08.2024
Kitchen Specialist
Raising Cane's Times Square
06.2023 - 01.2024
High School Diploma -
Long Island City High School