Juan Pablo Buenfil
Missouri City
Summary
Dynamic and results-driven hospitality professional with extensive experience at Winsome Prime. Expert in cash handling and inventory management, consistently delivering exceptional customer service. Proven ability to foster a positive atmosphere and resolve conflicts effectively, enhancing guest satisfaction and loyalty. Adept at bar setup and maintaining compliance with health regulations.
Overview
5
5
years of professional experience
Work History
Bartender, Server, Manager
Winsome Prime
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender, Shift Manager
Standard Bar
04.2022 - 08.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Server
Taboo Tulum
01.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Preparatoria 9
Guadalajara Mexico03-2013
Skills
- Cash handling
- Inventory management
- Drink preparation
- Customer service
- Sales reporting
- Drink menu knowledge
- Bar setup
- Open/close procedures
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bartender, Server, Manager
Winsome Prime
02.2023 - Current
Bartender, Shift Manager
Standard Bar
04.2022 - 08.2022
Server
Taboo Tulum
01.2020 - 02.2022
High School Diploma -
Preparatoria 9
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