Juan Pablo Castanaza
San Jacinto,CA
Summary
Determined and responsible Store Director with more than 24 years of success boosting efficiency and streamlining procedures for departments . Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.
Overview
26
26
years of professional experience
Work History
Store Director
Idyllwild Village Market
Idyllwild, CA
09.2018 - 01.2020
- Fostered healthy team environments to promote collaboration and boost productivity.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maintained inventory and ensured items were in stock and kept up with fluctuating supply and demand.
Store Director
Rio Ranch Markets
Banning, CA
07.2014 - 09.2018
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Analyzed operating and financial statements for profitability ratios.
- Utilized information technology to record sales figures, for data analysis and forward planning.
- Kept inventories accurate with daily cycle counts and audits to identify and resolve variances.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Store Manager
Rio Ranch Markets
Riverside, CA
02.1994 - 06.2014
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained and managed associates in customer service and sales techniques.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Some College (No Degree) -
Chaffey College
Rancho Cucamonga, CASkills
- Coaching and mentoring
- Vendor relationship development
- People management
- Staff leadership
- Delegation
- Budgeting
- Recruitment
- Effective leader
References
Jay McCormick (760) 408-3083
Omar Milbis (909) 908-2641
Mac Lim (951) 833-0008
Timeline
Store Director
Idyllwild Village Market
09.2018 - 01.2020
Store Director
Rio Ranch Markets
07.2014 - 09.2018
Assistant Store Manager
Rio Ranch Markets
02.1994 - 06.2014
Some College (No Degree) -
Chaffey College