Juan Pablo Ruiz Martinez

Pepboys Parts And Auto

01.2019 - 04.2020

Assisted in daily operations, ensuring efficiency and adherence to company standards.
Supported management in coordinating team schedules and task assignments.
Contributed to inventory management, tracking supplies and assisting with restocking efforts.
Collaborated with team members to enhance customer service experiences and resolve issues promptly.
Maintained accurate records of transactions and employee performance metrics for review.
Engaged in routine reporting on operational activities to assist strategic planning efforts.
Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.