Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Pablo Samra

Newark,NJ

Summary

I am seeking a position within a company where I can leverage my strong customer care skills and passion for customer service, along with my proficiency in processing cash transactions. As a responsible individual with a strong orientation towards detail and strong math aptitude, I am eager to contribute to the company's mission.

Overview

7
7
years of professional experience

Work History

Server

La Habana 59 Restauran
02.2021 - 04.2024

As a restaurant server and performer, I ensured that customers had a wonderful experience. I provided top-quality service, making guests feel at home. My responsibilities included taking and serving orders, promoting and selling the restaurant's food and drinks, and efficiently processing payments and transactions with debit cards, credit cards, and cash.

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Cashier

Wendys Restaurant
04.2019 - 02.2021
  • Warmly greeted customers and delivered outstanding customer service
  • Handled all credit card and cash transactions with precision
  • Skillfully multitasked by processing orders and payments efficiently
  • Truly enjoyed the experience, fueled by my passion for customer service

Retail Sales Associate

ST DOM Cartagena
04.2017 - 04.2019

In my role as a retail sales associate, I assist customers in selecting products that meet their needs. I actively engage customers to drive sales by promoting discounts and sharing product knowledge. I am responsible for handling cash transactions, ensuring accuracy in balancing drawers. I am dedicated to giving my best effort for the benefit of the company and its employees.

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Science - Criminal Justice

BERGEN COUNTY COLLEGE
Paramus, NJ
07.2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Bilingual in spanish and english
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling

Languages

English
Professional Working

Timeline

Server

La Habana 59 Restauran
02.2021 - 04.2024

Cashier

Wendys Restaurant
04.2019 - 02.2021

Retail Sales Associate

ST DOM Cartagena
04.2017 - 04.2019

Bachelor of Science - Criminal Justice

BERGEN COUNTY COLLEGE
Juan Pablo Samra