Talented leader with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Manager
Dillards Department Store
02.2023 - Current
Planned, implemented, and tracked sales and marketing strategies to promote brand products.
Organized and delivered training sessions for new product content and technological advancements.
Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
Introduced initiatives and sales strategies to exceed goals.
Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Increased Counter Sales by 20%.
Cosmetic Vendor
Smashbox Cosmetics
08.2022 - 06.2023
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Delivered product demonstrations and sample applications, raising exposure of key brands.
General Manager
Rodeo Land Co.
08.2019 - 12.2021
Led hiring, onboarding and training of new hires to fulfill business requirements.
Directed initiatives to improve work environment, company culture or overall business strategy.
Trained and guided team members to maintain high productivity and performance metrics.
Created and maintained financial databases for data entry, tracking and reporting.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Executed search engine marketing, advertising and public relations campaigns to generate demand.
Assistant Manager
Rodeo Land Co
08.2016 - 11.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - Psychology
Antelope Valley College
Lancaster, CA
Skills
Train Employees
Intuit QuickBooks
Coordinate Events
Apple macOS
Employment Law
Business Management Principles
Microsoft Office
ADP Workforce Now
Quotes and Sales
Consultative Sales Approach
Product and Service Knowledge
Sales Tracking
Information Confidentiality
Customer Service
Brand-Building Strategies
Website Updates
Digital Marketing
Certification
Human Resource Seminar Certification 2019,
FISH (philosophy for Management) Certification 2019.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.