Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juanya Howard

Katy,TX

Summary

Administers contract terms effectively by continuously tracking progress and deliverables. Medical Billing and Coding Specialist with three years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Effective at handling simultaneous contract timelines and maintaining strict schedules.

Overview

3
3
years of professional experience

Work History

Insurance Claims Adjuster

GEICO
02.2022 - 07.2023
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Verified insurance claims and determined fair amount for settlement.
  • Examined claims forms and other records to determine insurance coverage.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.

Student Intern

Carle Hospital
08.2021 - 06.2022
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Gained operational knowledge and supported departmental needs.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Performed administrative duties and staff support tasks.

Medical Billing Specialist (Remote)

Elevance Health
05.2020 - 06.2022
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Identified and resolved patient billing and payment issues.

Education

Master of Science - Health Administration

Walden University
Minneapolis, MN
09.2023

Bachelor of Science - Kinesiology

University of Illinois Urbana-Champaign
Urbana, IL
08.2022

Skills

  • Negotiate Settlements
  • Professional Ethics Understanding
  • Customer Experience
  • Dispute Resolution
  • Operational Standards
  • Quality Management

Timeline

Insurance Claims Adjuster

GEICO
02.2022 - 07.2023

Student Intern

Carle Hospital
08.2021 - 06.2022

Medical Billing Specialist (Remote)

Elevance Health
05.2020 - 06.2022

Master of Science - Health Administration

Walden University

Bachelor of Science - Kinesiology

University of Illinois Urbana-Champaign

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Juanya Howard