Juaquin Hernandez
Santa Rosa,CA
Summary
Resourceful individual with a strong work ethic and commitment to guest satisfaction hospitality and retail. Proven ability to manage multiple priorities while resolving customer inquiries and ensuring high service standards.
Overview
1
1
year of professional experience
Work History
Pool Attendant/Food Runner
Indian Springs Resort and Spa
12.2025 - Current
- Monitored pool area to ensure safety and cleanliness for guests.
- Provided assistance to guests with pool-related inquiries and services.
- Conducted routine inspections of pool facilities and equipment for maintenance needs.
- Enforced resort policies regarding pool usage and guest conduct.
- Collaborated with kitchen staff to optimize order flow and maintain efficiency.
- Delivered food and beverage orders promptly to tables while ensuring accuracy.
- Monitored stock levels of supplies, reporting shortages to management timely.
- Communicated effectively with guests to address dietary needs and preferences.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Increased customer satisfaction with quick and courteous food delivery.
- Assisted with bussing tables and cleaning up spills.
Sales Associate
Ace Hardware
10.2025 - 01.2026
- Assisted customers in locating products and provided knowledgeable recommendations.
- Managed inventory by restocking shelves and organizing displays for optimal product visibility.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Handled customer inquiries and resolved issues to enhance overall shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Calistoga High School
Calistoga 06-2027
Skills
- Adaptability in situations
- Teamwork and collaboration
- Friendly, positive attitude
- Multitasking
- Decision-making
- Emergency response readiness
- Bilingual Spanish
- Customer service
- Quick learner
- Strong work ethic
- Safe food handling
Timeline
Pool Attendant/Food Runner
Indian Springs Resort and Spa
12.2025 - Current
Sales Associate
Ace Hardware
10.2025 - 01.2026
High School Diploma -
Calistoga High School