JuaRe Clark
Philadelphia,PA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Wellstar Hospital
Georgia
05.2025 - 09.2025
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Processed patient intake forms and verified insurance information for accuracy and completeness.
- Handled multi-line phone system, directing calls efficiently to appropriate departments.
- Maintained electronic health records (EHR) ensuring compliance with confidentiality regulations.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Manager
Target
Hiram, GA
12.2024 - 02.2025
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Driver, Warehouse Orders
Drive2safe
Hiram, GA
04.2023 - 12.2024
- Operated delivery vehicles to transport warehouse orders efficiently to designated locations.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Protected people and equipment from hazardous materials by using correct procedures.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
CHHA/DSP
Clover Medical Group Home
Philadelphia, PA
01.2021 - 07.2024
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Administered medications in accordance with doctor's instructions.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Trained new staff members on best practices for home health care.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained entire family's schedule and organized events.
- Scheduled daily and weekly care hours for client caseload.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Phlebotomy Technician
Hytek
State College, PA
04.2020 - 02.2022
- Can preform 50-100 sticks a day
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Performed venipuncture and capillary draws on diverse patient populations, ensuring comfort and safety.
- Collaborated with healthcare team to streamline blood collection processes, enhancing overall efficiency.
- Maintained accurate records of patient interactions and specimens collected in compliance with regulatory standards.
- Trained new staff on phlebotomy techniques and best practices, improving team performance and service quality.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
- Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
- Logged patient information and recorded results into system.
- Centrifuged blood samples as outlined in clinical protocols.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
Cashier
Fresh Grocer
Philadelphia, PA
03.2017 - 12.2019
- Cleaning, money exchange, Stocking, customer service
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Promoted store promotions and loyalty programs to enhance customer engagement.
- Welcomed customers and helped determine their needs.
- Managed inventory levels at checkout, ensuring product availability for customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Youth Build Charter School
Philadelphia, PA08.2022
Skills
- EMR Systems
- Hospice Care
- Patient Care
- Vital Signs
- Infection Control Training
- Medical Office Experience
- Microsoft Word
- Cerner
- Memory Care
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- HIPAA guidelines
- Office administration
- Patient scheduling
- Insurance verification
- Medical billing
- Electronic medical records
- Medical records management
- Mail management
- Documentation
- Proficient in Software
- Inventory oversight
- Account management
- Time management
- EHR Software
- Epic systems
- Invoice preparation
- Basic life support for health care providers (BLS)
- CPR certified
- Staff leadership
- Data management
- Office management
- Patient callbacks
- Organization and time management
- Cash handling
Certification
- CPR Certification
- NHA Certified Phlebotomy Technician
- March 2019 to Present
Assessments
- Work Style: Reliability — Highly Proficient
- Tendency to be dependable and come to work
- Full results: Highly Proficient
Timeline
Medical Receptionist
Wellstar Hospital
05.2025 - 09.2025
Manager
Target
12.2024 - 02.2025
Driver, Warehouse Orders
Drive2safe
04.2023 - 12.2024
CHHA/DSP
Clover Medical Group Home
01.2021 - 07.2024
Phlebotomy Technician
Hytek
04.2020 - 02.2022
Cashier
Fresh Grocer
03.2017 - 12.2019
High School Diploma -
Youth Build Charter School