IT Technician
- Conducted security audits to identify vulnerabilities.
- Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
- Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
- Boosted cybersecurity awareness among employees through effective training sessions and workshops.
- Analyzed network traffic and system logs to detect malicious activities.
- Diagnosed and resolved hardware and software issues for over 250 personnel across multiple departments.