Jude Cristerna
Duncanville,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
09.2024 - Current
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Crew Member
McDonald's
03.2023 - 09.2024
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Duncanville High School
Duncanville, TX05-2024
Skills
- Staff development
- Handling customer complaints
- Customer service focus
- Punctual and reliable
- Accurate money handling
- Delegating work
- Shift checklists
- Customer service
- Multitasking
Timeline
Shift Manager
McDonald's
09.2024 - Current
Crew Member
McDonald's
03.2023 - 09.2024
High School Diploma -
Duncanville High School
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