Jude English
Clinton,NJ
Summary
Reliable, trustworthy employee with an impeccable work ethic. Always willing to learn from others and work as part of the team
Overview
26
26
years of professional experience
Work History
Sales Associate
Weichert Realtors
10.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
Server Manager
Clean Plate Kitchen
02.2013 - 05.2019
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Monitored server performance and provided feedback to enhance server delivery.
Hostess
Osteria Mozza
02.2010 - 10.2012
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Yoga Instructor
Many Employers
12.2000 - 01.2010
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Developed safe and effective exercise programs for class members.
- Arrived early to set up room, greet students, and answer questions.
- Promoted workshops, retreats and other special events to supplement class instruction and provide additional learning opportunities for students.
Sales Associate
Dolce & Gabbana
02.1998 - 10.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Liberal Arts And Sciences
University of Maryland - College Park
College Park, MDSkills
- Inventory Management
- Sales Expertise
- Critical Thinking
- Merchandise Display
- Retail Store Operations
- Policy and Procedure Adherence
- Excellent People Skills
- Cash Register Operation
- Multitasking Strengths
- Customer Service
Timeline
Sales Associate
Weichert Realtors
10.2021 - Current
Server Manager
Clean Plate Kitchen
02.2013 - 05.2019
Hostess
Osteria Mozza
02.2010 - 10.2012
Yoga Instructor
Many Employers
12.2000 - 01.2010
Sales Associate
Dolce & Gabbana
02.1998 - 10.2001
No Degree - Liberal Arts And Sciences
University of Maryland - College Park