Jude Kelly
Glendale,Arizona
Summary
Adept in customer engagement and inventory restocking, I enhanced team performance and service speed at The Sicilian Butcher. My expertise in food item knowledge and unwavering commitment to health code compliance significantly minimized errors and complaints, demonstrating my ability to excel in fast-paced environments and collaborate effectively with team members for optimal customer satisfaction.
Overview
5
5
years of professional experience
Work History
Food Runner/ Expediter
The Sicilian Butcher
07.2024 - Current
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Garnished dishes and quickly delivered items to customers to minimize wait times.
Crew Member
Trader Joe's
06.2021 - 06.2024
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Handled cash with high accuracy and took care to check bills for fraud.
Food Service Worker
Panera
05.2019 - 06.2021
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Canyon Crest Academy
Carmel Valley, CA05.2021
Skills
- Pallet Breaking Knowledge
- Food Item knowledge
- Customer Service
- Inventory Restocking
- Health Code Compliance
- Customer Engagement
- Teamwork and Collaboration
- Verbal and written communication
- Safety
- Friendly
Timeline
Food Runner/ Expediter
The Sicilian Butcher
07.2024 - Current
Crew Member
Trader Joe's
06.2021 - 06.2024
Food Service Worker
Panera
05.2019 - 06.2021
High School Diploma -
Canyon Crest Academy
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