Accomplished sales and marketing professional successfully originating and guiding clients through the complexities of obtaining a mortgage, supervising a closing department, maintaining electronic storage systems, and working with investors to purchase loan packages. Comprehensive knowledge of legal, regulatory, economic, competitive, and technological environments which potentially affect lending programs. Effective communicator in both small and large groups with a passion for team oriented leadership and expertise in customer relationship management.
Work History
Rural Carrier Associate
3 Years 3 Months
United States Postal Service | 07.2023 - Current
Processing and sorting of daily mail and Amazon shipments
Delivery of letters and packages in a professional and timely manner
Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
Outside Mortgage Loan Originator
3 Years 4 Months
Texana Bank | 06.2023 - Current
After 14 years in the mortgage industry, I was recruited by former colleagues to join this elite team of finance veterans
I used strong people skills and the ability to inspire loyalty and excellence in personnel, as well as service- and team-oriented leadership, and an exceptional work ethic and time management capability
Developed Internet-based and realtor-based relationships for receipt of title and appraisal work to close and fund residential mortgage loans
Facilitated mortgage application process, ensuring smooth and timely completion.
Assisted clients in selecting appropriate mortgage products to meet financial goals.
Retail Mortgage Banking
1 Year 6 Months
Heartland Bank & Trust | 11.2021 - 05.2023
Established and cultivated realtor relationships into a strong book of business for residential home loans
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Internet Mortgage Banking
1 Year 11 Months
Northpointe Bank | 11.2019 - 10.2021
Cultivated internet based and realtor-based relationships for residential mortgage loan transactions
Communicated effectively with clients to problem-solve and close loans efficiently
Forty percent of my business were repeat clients
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Retail Mortgage Banking
11 Years 9 Months
The Federal Savings Bank | 01.2008 - 10.2019
Closed in excess of $40 million in business for the company
Selected as one of four bankers to spearhead a nationwide builder/developer relationship campaign with Schumacher Homes
Maintained and grew a well-developed referral base of clients and consistently originated new business
Analyzed client credit and financial profiles to determine loan suitability per investor guidelines and client benefit
Reviewed and explained all loan documentation to borrowers
Guided loans through complete process from application to closing
Mortgage Banking Associate
2 Years
Wells Fargo | 01.2006 - 01.2008
Office Management
Oversaw all administrative and clerical responsibilities for the branch, Assisted one of the company's top producers with all logistical and operational duties
Improved customer satisfaction by quickly and efficiently assisting with banking transactions.
Education
- Communications
Parkland College | Champaign, IL | 01.1994
- Communications
Webster University | St. Louis, MO | 12.1991
Skills
Client consultation
Credit analysis
Client retention
Customer service
Market analysis
Sales strategy
Team Building and Presentation
Locations
Remote, Outside Mortgage Loan Originator, Texana Bank, LLC, 06/01/23, Present
Sherman, IL, Rural Carrier Associate, United States Postal Service, 07/01/23, Present
Springfield, IL, Retail Mortgage Banking, Heartland Bank & Trust, 11/01/21, 05/01/23
Elmhurst, IL, Internet Mortgage Banking, Northpointe Bank, 11/01/19, 10/01/21
Chicago, IL, Retail Mortgage Banking, The Federal Savings Bank, 01/01/08, 10/01/19
Chicago, IL, Mortgage Banking Associate, Wells Fargo, 01/01/06, 01/01/08