Jude McBlain
Saratoga Springs,NY
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
Work History
Corporate Catering Coordinator
9 Miles East Farm
Saratoga Springs
07.2020 - Current
- Manages a busy calendar of events and actively participates in event meetings to ensure successful coordination
- Effectively communicates with clients to understand their catering objectives, budget, and preferences, delivering accurate quotes and proposals
- Plans and executes catering services for contracted events, ensuring client satisfaction and adherence to agreements
- Successfully generates new business by networking with previous clients, local businesses, and event management companies, resulting in increased catering revenue
- Consistently meets and exceeds sales goals by negotiating and booking repeat business opportunities.
Maintenance Coordinator
Bungalow Living
04.2019 - 03.2020
- Coordinated repairs and services for rental properties across the country, ensuring client specifications were met and lasting relationships with landlords and tenants were established
- Utilized critical thinking to evaluate solutions and make informed decisions to effectively troubleshoot maintenance issues
- Maintained excellent communication with clients by responding promptly to inquiries and providing timely updates on repair progress.
Customer Support Analyst
ChartLogic
Salt Lake City, UT
01.2018 - 04.2019
- Configured hardware, devices, and software to set up workstations for small doctor's offices around the country
- Increased sales by educating prospects on benefits of products and services in comparison to competitors
- Patched software and installed new versions to eliminate security problems and protect data
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Account Development Representative
Praxair
Salt Lake City, UT
04.2016 - 08.2017
- Consistently achieved company targets by effectively generating leads and maintaining high-profile accounts, while adhering to company policies and procedures
- Actively contributed to event marketing, sales and brand promotion, resulting in increased visibility and growth for the company
- Earned customer trust and confidence through a professional demeanor and persuasive communication, leading to successful long-term relationships
- Cultivated strong relationships with customers and the community, promoting sustainable business growth.
Emergency Medical Dispatcher
Rescue Alert
Salt Lake City, UT
10.2012 - 04.2016
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
- Provided prompt medical advice to clients experiencing emergencies, handling up to 100 cases per day
- Trained and coached new dispatchers to ensure efficient and effective responses.
Education
Associate of Applied Science -
Hudson Valley Community College
Troy, NYHigh School Diploma -
Hunter High School
Salt Lake City, UTSkills
- Client Relationship Management
- Vendor Relations
- Order Processing
- Time Management
- Staff Supervision
- Adaptability
Timeline
Corporate Catering Coordinator
9 Miles East Farm
07.2020 - Current
Maintenance Coordinator
Bungalow Living
04.2019 - 03.2020
Customer Support Analyst
ChartLogic
01.2018 - 04.2019
Account Development Representative
Praxair
04.2016 - 08.2017
Emergency Medical Dispatcher
Rescue Alert
10.2012 - 04.2016
Associate of Applied Science -
Hudson Valley Community College
High School Diploma -
Hunter High School
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