Judi Villa
Summary
Experienced individual providing high-quality administrative support to multiple individuals and locations. Highly organized and detail-oriented with great multitasking and task prioritization skills in a remote environment. Offers 20 years of experience in educational leadership and support. Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations.
Overview
27
27
years of professional experience
Work History
Faculty Engagement - Scheduling
University Of Phoenix
09.2015 - 09.2023
- Enhanced team collaboration with clear communication of schedule updates and changes, fostering a transparent work environment.
- Analyzed historical data to forecast future workload trends, enabling proactive adjustments to scheduling strategies and resource allocation.
- Facilitated smooth transitions between projects by coordinating handovers between different teams or departments involved in overlapping activities.
- Improved overall efficiency by identifying areas for process improvement within the scheduling function and recommending actionable solutions.
Sr. Faculty Liaison / Faculty Recruiter
University Of Phoenix
10.2003 - 09.2015
- Managed relationships with key stakeholders to promote the institution''s reputation for excellence in teaching and research.
- Fostered strong relationships with local schools and community organizations to create opportunities for collaborative educational initiatives that benefit both parties.
- Implemented innovative teaching strategies in collaboration with faculty members, resulting in improved student engagement and academic success.
- Strengthened professional development opportunities for faculty members by organizing workshops, seminars, and training sessions.
- Facilitated the successful accreditation of academic programs by working closely with faculty members to ensure adherence to relevant standards and guidelines.
- Served as a resource for faculty members in the adoption and integration of educational technology tools, enhancing instructional delivery across the institution.
- Facilitated partnerships among faculty members from different departments for joint teaching or research initiatives, fostering an interdisciplinary approach to education.
- Provided support during personnel reviews and tenure evaluations, ensuring fair assessments and upholding institutional policies.
- Contributed to the development of institutional policies and procedures related to academic affairs by participating in committees and working groups.
- Enhanced collaboration between faculty and administration by establishing open communication channels and regular meetings.
Human Resource Generalist
Hibernia National Bank
01.2000 - 10.2003
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Legal Assistant
Tomeny & Fisher APLC
01.1997 - 01.2000
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Education
Master of Arts - Adult Education & Training
University of Phoenix
Tempe, AZBachelor of Science - Business Management
University of Phoenix
05.2019
Skills
- Executive Support
- Information confidentiality
- Effective Communication
- Attention to Detail
- Critical Thinking
- Relationship Building
- Meeting planning
- Event Coordination
- Process Improvement
- Cross-Functional Teamwork
- Strategic Planning
Accomplishments
- Supervised Campus Lead Faculty at multiple locations.
- Contributed to university-wide best practices during annual campus audits.
- Participated as a member of the Innovation Through Collaboration team.
- Received Academic Operations Core Values Award for FOCUS.
- Certified SharePoint Administrator
Timeline
Faculty Engagement - Scheduling
University Of Phoenix
09.2015 - 09.2023
Sr. Faculty Liaison / Faculty Recruiter
University Of Phoenix
10.2003 - 09.2015
Human Resource Generalist
Hibernia National Bank
01.2000 - 10.2003
Legal Assistant
Tomeny & Fisher APLC
01.1997 - 01.2000
Master of Arts - Adult Education & Training
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix