JUDI ANN OSBORNE
Brevard C.A.R.E.S
Melbourne Beach,FL
37
years of professional experience
Creative and enthusiastic Case Manager with years of experience managing case loads of families in high-risk environments. Passionate about building trust and rapport with at-risk youth through non-judgmental approach, patient demeanor and compassionate interpersonal skills. Skillful in needs evaluation and linking clients to services in the community.
Work History
Director of Education
6 Years 3 Months- Maintain a therapeutic environment by staying informed and gaining knowledge by reading research articles, attending webinars and in-person educational opportunities, and speaking with experts.
- Monitor and manage GED FastTrack™ applications
- Determine eligibility to attend GED FastTrack™
- Plan and execute class sessions
- Plan and execute individualized daily education plans
- Discover and assist students in overcoming barriers to attending, participating and successfully completing the GED FastTrack™ class
- Manage involvement of Youth Specialists
- Discover, manage and train tutors/volunteers
- Purchasing and Planning of class supplies and resources for students to successfully complete their GED
- Debrief with Executive Director, Youth Specialists, and Tutors
- Provide feedback on program success to key stakeholders
- Facility Tours
- Scheduling, transporting, and ensuring accessibility to take GED™ tests and advocating for specific accommodations
- Graduation planning
- Measure and track outcome and performance measures
Care Coordinator and Family Partner
11 Years 9 Months- Facilitating the Wraparound process for families served in the child welfare system in a timely and responsive manner.
- Coordinate and schedule Family Team Conferences to promote permanency and prioritizes urgent request.
- The Care Coordinator maintains information regarding the environment of current services to ensure a flexible, responsive, culturally competent service delivery system.
- Ensure services and treatment are delivered from a strength based framework and customized in order to meet individualized needs of consumers and are culturally competent.
- Authorization and monitoring of resources, including agency and community, to meet clients’ needs.
- Foster and maintain ongoing relationships with family members, care managers, providers, and identified resources in order to call on others to implement client plans.
Learning Specialist
4 Months- Maintained a professional attitude while working with students, faculty, and staff.
- Assisted students to gain mastery of college level reading and writing skills.
- Helped students with basic computer transactions to access desired learning programs.
- Interacted effectively with all program staff/students who use the Learning Lab.
- Collected data regarding student attendance/progress and assisted with preparation of the Learning lab reports.
- Appropriately placed students in remediation materials.
- Effectively demonstrated instructional software/hardware and performed routine maintenance on equipment.
- Proctored and corrected students make-up and on line exams: supervised make-up quizzes for exams as needed.
- Corrected classroom assignments.
Program Manager and Lead Instructor
4 Years 9 Months- Managed GED program for Youth aging out of Foster Care.
- Wrote curriculum for classes.
- Lead GED Instructor.
- Coordinated scheduling with Community Mental Health Center and ESI.
- Provided students with testing strategies for the GED test
- Encouraged and Mentored students.
Family Service Case Worker
1 Year 3 Months- Dependency Caseworker as an agent for the Department of Children and Families.
- Court responsibilities.
- Assess risk of children.
- Develop a case plan and assist families at achieving permanency.
- Interviewed clients individually and with families to determine what services would best address their needs.
- Advised families on community resources, made referrals and devised realistic reunification
- Wrote petitions, court reports, case plans and other legal documents.
- Interviewed clients in their home for home study assessments to assist the courts with custody decisions.
- Maintained thorough case history records and wrote detailed reports.
Children's Targeted Case Manager
1 Month- Assessed child for needed services, linked to the needed services, and monitored progress.
- Worked cooperatively with multiple agencies and coordinated the least restrictive, most appropriate level of care.
- Managed caseload and acted as an advocate for client rights.
- Educated residents and their families regarding other community resources.
- Advocated for the child and family.
- Monitored child at home, in school and in the community.
- Completed needed documentation,developed and implemented service plans.
- Completed an accurate,in depth, and current assessment.
Children's Targeted Case Manager
2 Years 11 Months- Monitor child's behavior and complete daily progress notes.
- Provide child with the most appropriate,least restrictive treatment setting available through intensive treatment.
- Monthly updates of each client before the Local Family Service Planning Team Committee.
- Exercise good judgment and problem solving skills independent of supervision.
- Assess needs and progress of the child.
- Link child to local appropriate services.
- Advocate for child.
- Investigate possible alternative residential placement.
- Teach classes in basic daily living skills such as; Personal Hygiene, shopping, budgeting, and social interaction.
Behavior Modification Counselor
3 Years 5 Months- Therapeutic Group Home for Children.
- Monitored child's behavior and completed weekly progress reports on child.
- Provided child with crisis intervention counseling.
- Developed Behavior Monitoring Forms for use during Day Treatment.
- Developed, calculated,and monitored weekly and monthly percentages for child's Behavior monitoring point sheet.
- Communicated with child's teacher and relatives to monitor child's behavior.
- Wrote treatment plans detailing child's goals and objectives.
- Implemented and managed Token Economy Store.
- Trained Child Care Workers in behavior modification techniques.
Social Welfare Examiner
3 Years- Determined ongoing eligibility for public assistance and food stamp
- Interviewed, assessed, and advised applicants.
- Provided linkage to other services.
- Prepared and computed budgets according to New York State standards.
Case Manager
1 Year- Working with adults with duel diagnosis of mental illness and substance abuse.
- Responsible for documenting progress notes, Individualized Service Plan, and progression to more independent stages.
- Oversee self-help groups such as A.A. and NA
- Managed and distributed daily medication to clients.
Education
Bachelor of Arts - Psychology
Skills
Conflict resolution
Sensitive
Strong communicator
Microsoft Word
Excel and Outlook
Attentive listener
Empathetic
Detail-oriented documentation
Problem solving skills
Timeline
Director of Education
Ready For Life Brevard
08.2020 - CurrentRead More
Care Coordinator and Family Partner
Brevard C.A.R.E.S
02.2015 - CurrentRead More
Learning Specialist
Eastern Florida State College
08.2014 - 12.2014Read More
Program Manager and Lead Instructor
Education Solutions International
04.2009 - 01.2014Read More
Family Service Case Worker
Kids In Distress
10.2000 - 01.2002Read More
Children's Targeted Case Manager
Chrysalis Center
01.2000 - 02.2000Read More
Children's Targeted Case Manager
Marion-Citrus Mental Health Center
12.1995 - 11.1998Read More
Behavior Modification Counselor
American Children's Home -Children's Home Society
01.1991 - 06.1994Read More
Social Welfare Examiner
Department Of Social Services
01.1991 - 01.1994Read More
Case Manager
Transitional Services Of New York For Long Island
12.1989 - 12.1990Read More
State University Of New York
Bachelor of Arts from Psychology
Read More