Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Judith Heard

The Bronx,NY

Summary

Driven professional with a diverse background ranging from healthcare support at Fordham Nursing to customer service roles at Starbucks and administrative assistance at BRONXWORKS to a Billing Provider with EMS. Excelled in verbal communication and information gathering, enhancing client satisfaction and operational efficiency. Demonstrated proficiency in Microsoft Office and typing, contributing to a 20% increase in process efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Billing Provider

Citywide Ambulance
02.2023 - Current
  • VERIFY Insurance
  • Make Claims on Esos
  • Call Rep for clarification
  • Private ins
  • Follow ups
  • Denials
  • Crossovers claims

Nurse Liasian

Fordham Nursing
08.2021 - 06.2023
  • Helped out CNA
  • Made Emergency bands
  • Take Covid test
  • Recorded all Molst
  • Transported Patients to Appointments if needed

Barista

Sarbucks
11.2018 - 03.2020
  • Served Drinks
  • Greeted Customers
  • Cleaned
  • Multitask

Chef

JFK Airport
02.2016 - 02.2017
  • Greet Passengers
  • Set Up the Buffet
  • Check knifes in&out
  • Cut Cheese
  • Heat soups
  • Prep food



Shift Supervisor

Starbucks
03.2012 - 08.2016
  • Supervised Floor
  • Count Registers
  • Deposits
  • multitask
  • Open up store , Close store

Cashier

Yankee Stadium
06.2011 - 09.2011
  • Collected payments
  • Handheld All Cash
  • Served food

Cashier

Citi Feild
04.2010 - 09.2010
  • Collect Payments
  • Handeld all cash
  • Situated Food

Asisstant

BRONXWORKS
06.2009 - 09.2009
  • Helped clients with Resumes
  • Answered Calls,Emails,Faxes
  • Answered Clients questions

Counselor

Burger Elementary
06.2008 - 09.2008
  • SUPERVISED YOUNG PEOPLE
  • TRIPS
  • ACTIVITIES
  • HOMEWORK

Education

GED -

Lehman College of The City University of New York
The Bronx, NY
12.2020

Skills

  • Verbal Communication
  • Information Gathering
  • microsoft
  • typing

Certification

Food safety

serv safe

fireguard

Timeline

Billing Provider

Citywide Ambulance
02.2023 - Current

Nurse Liasian

Fordham Nursing
08.2021 - 06.2023

Barista

Sarbucks
11.2018 - 03.2020

Chef

JFK Airport
02.2016 - 02.2017

Shift Supervisor

Starbucks
03.2012 - 08.2016

Cashier

Yankee Stadium
06.2011 - 09.2011

Cashier

Citi Feild
04.2010 - 09.2010

Asisstant

BRONXWORKS
06.2009 - 09.2009

Counselor

Burger Elementary
06.2008 - 09.2008

GED -

Lehman College of The City University of New York

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Judith Heard