Judith Kiefer
Waynesville,MO
Summary
Dedicated Optician and Paraoptometric seeking a challenging role within an optometric practice. With a proven track record of managing multiple tasks efficiently, committed to delivering exceptional patient care and contributing to a positive team environment. Strong organizational skills, attention to detail, and positive attitude ensure that consistently meet deadlines and exceed expectations. Eager to expand knowledge and grow professionally in the field of Optometry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ABO Certified Optician & Certified Paraoptometric
Vision Source Family Eye Care
2022.07 - Current
- Greeting and welcoming patients
- Preparing exam rooms with necessary equipment and supplies
- Assisting optometrists during eye exams
- Explaining procedures and answering patient questions
- Training patients on proper contact lens care and insertion
- Providing advice on eyewear selection based on patient needs and preferences
- Dispensing eyeglasses and contact lenses
- Ensuring patient comfort and satisfaction throughout visit
- Measuring and fitting patients for eyeglasses and contact lenses
- Verifying prescriptions and ensuring accuracy
- Adjusting frames for optimal fit and comfort
- Maintaining inventory of eyewear and contact lens supplies
- Processing insurance claims for opticial
- Performing pre-testing procedures, such as visual acuity tests
- Assisting with diagnostic testing
- Maintaining and cleaning optometric equipment
- Documenting patient information and maintaining accurate records
- Providing excellent customer service to patients and visitors
- Addressing patient inquiries and concerns in a timely and professional manner
- Building positive relationships with patients and referring providers
- Promoting practice's services and products
- Scheduling appointments and managing patient records
- Handling phone calls and emails
- Assisting with office management tasks as needed
- Staying up-to-date on the latest advancements in optometry and eyewear technology
- Participating in continuing education courses and workshops
- Adhering to ethical standards and professional codes of conduct
Office Manager/Apprentice Optician/Technician
Edinburgh Eyecare (Vision Source)
2018.01 - 2022.01
- Manage daily office operations, including scheduling appointments, handling phone calls, and processing payments.
- Supervise staff and assign tasks to ensure efficient workflow.
- Maintain office records, files, and databases.
Coordinate with insurance companies for patient billing and claims. - Handle employee onboarding, training, and performance evaluations.
- Address employee concerns and resolve conflicts.
- Collect time clock data for payroll
- Assist patients in selecting frames that suit their face shape, style, and prescription.
- Adjust frames to ensure proper fit and comfort.
- Dispense eyeglasses and contact lenses according to prescriptions.
- Maintain inventory of frames, lenses, and contact lens supplies.
- Order new supplies as needed.
- Provide excellent customer service, answering patient questions and addressing concerns.
- Educate patients on proper care and maintenance of eyewear and contact lenses.
- Learn to operate and maintain optical equipment, such as lensometers and autorefractors.
- Assist with pre-testing procedures, such as visual acuity and color vision tests.
- Greet patients and prepare them for their appointments.
- Assist optometrist during eye exams, performing tasks such as dilating patients' pupils and administering eye drops.
- Document patient information and test results.
- Operate and maintain various optometric equipment, including tonometer, visual fields, and retinal cameras.
- Perform basic eye exams, such as visual acuity and color vision tests.
- Assist with inventory management of optical supplies.
- Handle administrative tasks, such as scheduling appointments and processing insurance claims.
Apprentice Optician/Optometry Technician
Desmone Family Eye Care, Od
2013.04 - 2018.04
- Learn and practice fundamental optical skills, such as frame adjustments, lens insertion, and cleaning eyewear.
- Assist with managing inventory of frames, lenses, and optical supplies.
- Greet and assist patients, answer phone calls, and schedule appointments.
- Perform administrative duties, such as filing paperwork, data entry, and maintaining patient records.
- Observe and learn from experienced opticians, gaining knowledge of optical procedures and equipment.
- Greet patients, prepare them for exams, and assist optometrist during procedures.
- Perform various diagnostic tests, such as visual acuity tests, color vision tests, and pupil dilation.
- Ensure that optometric equipment is calibrated and in good working condition.
- Manage inventory of optical supplies and equipment.
- Perform administrative duties, such as scheduling appointments, filing paperwork, and maintaining patient records.
- Provide technical support to optometrist and other staff members.
- Streamlined appointment scheduling process through effective organization methods that maximized productivity within the clinic.
Education
Certificate in Dispensing Optician -
Norfolk Technical Center
Norfolk, VA06.2021
General Education Degree in Medical -
Craven Community College
New Bern, NC12.2013
Skills
- Excellent customer service
- Strong communication skills
- Empathy
- Patience
- Reliability
- Teamwork
- Organization
- Problem-solving
- Attention to detail
- Lens expertise
- Frame fitting
- Inventory management
- Contact lens handling
- Optical equipment proficiency
- Pre-testing procedures
- Diagnostic testing
- Eye health education
- Patient triage
- Adaptability
- Professionalism
Certification
- ABO Certification - Current
- Optician License - Current (1101004471)
- Paraoptometric Certification - Current
Additionalinformation
Zeiss Cirrus HD-OCT, Eidon Confocal Scanner, KR- 8800 AutoRefractor, Visual Field, Optos California, Manual Phoropter, Topcon Automated Phoropter, Tonometer, Automated Lensometer, Manual Lensometer, Pupilometer, Hotbox, Santinelli LE-1200 Patternless Edger, Santinelli ICE mini Intelligent Blocker, VSP, Davis Vision (FEP Blue Vision), Eyemed, Spectera, BCBS, Medicare, Tricare, Medicaid, United Healthcare, Cigna, Humana, Optima, Dr. Rahim Kanji - Current Practice Owner/ Optometrist, Dr. Neal Pithwa - Current Practice Owner / Optometrist, Dr. George Pegram III - Current Practice Owner/ Optometrist, Dr. Beth Baylor - Optometrist, Dr. Elice Genier - Optometrist, Dr. Gino Bianconi - Optometrist, Dr. John Desmone - Previous Practice Owner/Optometrist
Groups
Vision Source, 01/01/13, Present
Timeline
ABO Certified Optician & Certified Paraoptometric
Vision Source Family Eye Care
2022.07 - Current
Office Manager/Apprentice Optician/Technician
Edinburgh Eyecare (Vision Source)
2018.01 - 2022.01
Apprentice Optician/Optometry Technician
Desmone Family Eye Care, Od
2013.04 - 2018.04
Certificate in Dispensing Optician -
Norfolk Technical Center
General Education Degree in Medical -
Craven Community College
- ABO Certification - Current
- Optician License - Current (1101004471)
- Paraoptometric Certification - Current
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