Judith Lipscomb
Norcross,Georgia
Summary
Dynamic Accounts Receivable Manager with a proven track record at HoneyBaked Ham LLC, excelling in collections expertise and cash management. Enhanced cash flow through process improvements and effective communication, while mentoring teams to achieve operational excellence. Proficient in Dynamics 365, ensuring accurate financial records and timely invoicing.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Manager
HoneyBaked Ham LLC
10.2024 - Current
- Managed accounts receivable processes to ensure timely cash flow and accurate invoicing.
- Coordinated collections efforts, enhancing communication with clients and reducing overdue accounts.
- Implemented process improvements that streamlined billing operations and improved efficiency.
- Trained team members on best practices for account management and customer service protocols.
- Monitored aging reports to identify trends and address potential collection issues proactively.
- Developed standard operating procedures for accounts receivable tasks to ensure consistency in operations.
- Utilized accounting software to track payments, manage customer accounts, and generate financial reports.
- Ensured timely payments from clients through effective communication and proactive followups.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Streamlined communication channels with clients, enhancing clarity and frequency of invoicing and payment reminders.
- Collaborated with cross-functional teams to resolve discrepancies in billing and payment records.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
Accounts Receivable Supervisor
HoneyBaked Ham LLC
01.2023 - 10.2024
- Supervised daily accounts receivable operations, ensuring timely processing of invoices and payments.
- Developed and implemented efficient collection procedures to enhance cash flow management.
- Managed account reconciliations, resolving discrepancies to maintain accurate financial records.
- Trained and mentored team members on best practices for accounts receivable processes.
Enterprise Account Finance Manager (Amazon)
Allied Universal Security
07.2021 - 01.2023
- Lead client cad collections end to end. Proactively working with site clients and EAPMs to include managing contacts, communications, documentation and expectations.
- Facilitated training as needed for EAPMs, Mentor and lead EAPs on areas of accounting and AR.
- Monitored, tracked and enforced policies and procedures to ensure timely collections.
- Worked with VPs to develop internal standards and processes for EAPMs to follow to achieve collection goals
- Worked internally with other teams such as branch management, shared services to resolve outstanding issues.
- Ensured timely resolution of AR adjustments requests and processing of AR administrative duties such as AR adjustments and emailing client statements and notices.
- Maintained purchase order tracking.
Accounting Manager
Procurri LLC
01.2021 - 07.2022
- Led monthly financial close process, ensuring timely and accurate reporting.
- Developed and implemented budgeting processes to optimize resource allocation.
- Mentored junior accounting staff, enhancing team productivity and performance.
- Streamlined accounts receivable processes, improving cash flow management.
- Approved sales orders and credits. Paying close attention to orders for customers that may extend customer terms
- Participated in Month End duties to include but not limited to, reconciling intercompany accounts, AR Reporting packets to Corporate, reconciling credits memos as well as AR Allowance meetings to go over the Aging Statement of Accounts.
- Reviewed and approved Journal Entries and Contra/Swaps.
AR Specialist
Procurri LLC
06.2019 - 01.2021
- Processed high-volume accounts receivable transactions efficiently and accurately.
- Reconciled customer accounts, resolving discrepancies to maintain accuracy.
- Managed aging reports, identifying overdue invoices for timely follow-up.
- Collaborated with cross-functional teams to streamline billing processes.
- Processed Customer Credit Applications, running Dunn & Bradstreet reports to determine customer eligibility for Terms or Prepay
AR Analyst
US Security Associates
06.2017 - 06.2019
- Manage National Account Portfolio totaling $60 million which includes two of the largest accounts at
US Security, Amazon and T-Mobile. - Analyze client accounts for payment variations and any changes in the age of the Accounts
Receivables - Work closely with Client Engagement Managers to review and inform them of any issues that are going on with accounts.
- Provide weekly Account Statements to clients and Client Engagement Managers to insure on time payments
- Handle dispute resolutions with the clients and branches, i.e invoice adjustments and credit memos application
- Research and resolve any Unapplied Cash on accounts due to credits that may have been taken from the client and prepare cash application. Also train new team member on how to research and apply unapplied cash.
- Training associates on how to research Unapplied Cash and credits.
- Utilize Excel, specifically pivot tables and v-look ups, to organize data reports
- Reviews contractual terms as needed.
- Forecast payment trends
Lead AR Analyst
Stericycle
02.2015 - 05.2017
- Primarily responsible for over 300 Atlanta accounts that includes but not limited to collection calls, invoicing, processing credit card payments and account inquiries
- Call and/or email correspondence to the customers in order to update accounts
- Research and processes Customer Interaction Center requests (CIC) which consist of short payments, credits and invoice payments
- Obtains and mails invoice copies for customers as requested
- Weekly calls with Branches to discuss AR overview, accomplishments for the week, collection accounts, goals for the account.
- Running AR Reports for all Branches
- Weekly Progress Reports
Education
Bachelor of Arts - English
Tuskegee University
Tuskegee, ALSkills
- Collections expertise
- Financial records and reporting
- Transaction processing
- Cash management
- Dynamics 365
Timeline
Accounts Receivable Manager
HoneyBaked Ham LLC
10.2024 - Current
Accounts Receivable Supervisor
HoneyBaked Ham LLC
01.2023 - 10.2024
Enterprise Account Finance Manager (Amazon)
Allied Universal Security
07.2021 - 01.2023
Accounting Manager
Procurri LLC
01.2021 - 07.2022
AR Specialist
Procurri LLC
06.2019 - 01.2021
AR Analyst
US Security Associates
06.2017 - 06.2019
Lead AR Analyst
Stericycle
02.2015 - 05.2017
Bachelor of Arts - English
Tuskegee University
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