Judith McClain
Student Transportation of America, STA
Sierra Vista ,Arizona
10
years of professional experience
Self-motivated individual seeking an office assistant position at the Office of Research utilizing my positive attitude, phone, and general problem solving skills.
Work History
School Bus Monitor
4 Years 11 Months- Monitored student behavior and ensured safety during transit to and from school.
- Assisted in maintaining discipline on the bus, fostering a respectful environment.
- Collaborated with drivers to communicate student needs and special requirements effectively.
- Answered radios and phones in dispatch
- Conducted pre-ride inspections to verify bus safety compliance and operational readiness.
Cashier
5 Months- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained organized cash register area, ensuring compliance with company policies.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Shift Leader
5 Years- Facilitated quick service delivery during peak hours.
- Processed customer orders and entered selections into the computer system.
- Addressed guest inquiries, concerns, and complaints, prioritizing customer satisfaction.
- Managed a team
Cashier
6 Months- Greet customers when entering or leaving.
- Handle transactions with customers.
- Resolve customer complaints and provide relevant information.
- Maintain clean and tidy checkout areas.
Collections Agent
6 Months- Managed large volume of inbound calls in a timely manner.
- Utilized computer systems to handle skip tracing.
- Ensured all customer information is correct, including phone numbers and addresses.
- Followed communication “scripts” when handling different topics.
- Collected payments on past due bills.
Education
Diploma
Skills
Strong work ethic
Respectfulness
Patience and empathy
Child supervision
Route planning
Verbal communication
Bus evacuation drills
CPR certified
De-escalation techniques
Student safety
Special needs support
Teamwork
Timeline
School Bus Monitor
Student Transportation of America, STA
04.2021 - 03.2026Read More
Cashier
Walmart
11.2020 - 04.2021Read More
Cashier
Big 5
03.2018 - 09.2018Read More
Collections Agent
Teleperformance USA-Toyota Financial Services
07.2017 - 01.2018Read More
Shift Leader
Round Table Pizza
10.2015 - 10.2020Read More
Visions In Education
Diploma
Read More