Judith McKendrick
Newark,DE
Summary
Professional with substantial experience in guiding product development and driving market success. Adept at leveraging data-driven insights, leading cross-functional teams, and aligning projects with business goals. Strong focus on collaboration, flexibility, and delivering impactful results. Skilled in strategic planning, user experience optimization, and agile methodologies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Product Manager
JP Morgan Chase
01.2020 - Current
- Acted as the primary liaison between product, compliance, and IT teams, translating complex CRA regulatory requirements into scalable, audit-ready product features.
- Led a product redesign initiative based on examiner feedback and end-user input, improving usability and increasing stakeholder satisfaction across multiple business units.
- Managed end-to-end product lifecycle from ideation to launch, resulting in a 30% increase in user engagement and improved internal adoption of CRA compliance tools.
- Defined and prioritized the product roadmap using user feedback, regulatory deadlines, and institutional goals—driving a 40% increase in feature adoption and reducing time-to-market for high-impact enhancements.
Agile Coach / Product Agility Lead
JP Morgan Chase
01.2018 - 01.2020
- Lead/Managed a team of five Scrum Masters for a Finance Data related product.
- Coach Scrum Masters, teams, Engineering Leads, Area Product Owners, and Product Owners on Agile values and principles to promote continuous improvement in practices and artifacts.
- Develop and curate dashboards to disseminate various types of agile-related information across Area Product team. This includes agile metrics as well as Roadmap views.
- Prepare metrics reporting for Technology and Product Management.
- Perform Scrum Master duties for three development teams.
Senior IT Project Manager
M&T Bank
02.2006 - 12.2012
- Senior IT Project Manager: Led banking and trust conversion initiatives, ensuring delivery of high-quality web and interface updates.
- Senior Business Process Analyst: Conducted end-to-end business analysis and requirements gathering for enterprise banking systems.
Education
MBA - Accounting Concentration
University of Delaware
B.A. - English, Business and Technical Writing, Magna Cum Laude
University of Delaware
Skills
- Agile Coaching
- Change Management
- JIRA
- Confluence
- Metrics & Dashboards
- Stakeholder / Leadership Communication
- Project planning
- Product strategy
- Product lifecycle management
- Product roadmaps
- Teamwork and collaboration
- Stakeholder communications
- Product backlog management
- Prioritization and execution
Certification
- Certified Scrum Master – Scrum Inc.
- Certified Product Owner – Innolution, LLC
- Change Management Practitioner
Timeline
Product Manager
JP Morgan Chase
01.2020 - Current
Agile Coach / Product Agility Lead
JP Morgan Chase
01.2018 - 01.2020
Senior IT Project Manager
M&T Bank
02.2006 - 12.2012
MBA - Accounting Concentration
University of Delaware
B.A. - English, Business and Technical Writing, Magna Cum Laude
University of Delaware
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