Judith Reinhold-Kirby
Asheville,NC
Summary
Highly organized and detail-oriented administrative professional offering many years of experience in coordinating office management and special projects with a high degree of efficiency. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner seeking to leverage background in leadership role with excellent organization.
Overview
13
13
years of professional experience
Work History
Office Manager
Kordonowy Chiropractic Center
05.2023 - Current
- Communicating with insurance companies on behalf of patients.
- Weekly invoicing and monthly statements.
- Word Docs & Excel Spreadsheets.
- Scheduling appointments.
Office Manager / HR
Snow Creek Landscaping
11.2020 - 05.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Created, maintained and updated filing systems for paper and electronic documents.
Administrator
Bailey PropaneCompany
09.2018 - 08.2020
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Processed payments over phone and set up recurring drafts
- Arranged for debt repayment and established repayment schedule based on customer finances.
Administrator
Bailey PropaneCompany
09.2018 - 08.2020
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Processed payments over phone and set up recurring drafts
- Arranged for debt repayment and established repayment schedule based on customer finances.
Administrative Assistant
1-Derful Roofing & Restoration
05.2013 - 09.2018
- Documented production volume, materials consumption and quality issues in Assure (1-Derful Roofing Software) to keep management well-informed and support proactive scheduling & planning
- Communicated with customers from start to finish on each of their projects, and if needed, scheduled service and repairs
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Teller
Mutual of Omaha Bank
06.2011 - 05.2013
- Processed cash withdrawals accurately and efficiently
- Established new accounts and created memberships, resulting in increased loans and earnings for credit union
- Adhered to financial services security and audit procedures
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Met or exceeded sales goals by promoting bank products and services in every interaction.
Education
Bachelor of Science - Marketing & Management
Davis & Elkins College
Elkins, WVSkills
- Customer Service
- Credit and Collections
- Financial oversight
- Reporting and Documentation
- Project Coordination
- Invoice generation
- MS Office
- Excel
Timeline
Office Manager
Kordonowy Chiropractic Center
05.2023 - Current
Office Manager / HR
Snow Creek Landscaping
11.2020 - 05.2023
Administrator
Bailey PropaneCompany
09.2018 - 08.2020
Administrator
Bailey PropaneCompany
09.2018 - 08.2020
Administrative Assistant
1-Derful Roofing & Restoration
05.2013 - 09.2018
Teller
Mutual of Omaha Bank
06.2011 - 05.2013
Bachelor of Science - Marketing & Management
Davis & Elkins College