Judith Willison
Milton,WI
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Skilled in working under pressure and adapting to new situations and challenges.
Overview
20
20
years of professional experience
Work History
Owner Best Test Auto Electric
Self-employed
Fort Atkinson, WI
06.1996 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recorded account information to open new customer accounts.
- Delivered prompt service to prioritize customer needs.
Captioning Agent
Captel Service Specialists
Madison , WI
01.2010 - 09.2011
- Generated error-free transcripts with skilled capturing and proofreading.
Civil and Environmental Engineer
City Of Janesville
Janesville, WI
06.1994 - 10.1996
- Served as technical consultant on environmental policies to maintain regulatory compliance.
- Obtained and maintained permits and plans.
- Advised corporations or government agencies of procedures to follow in cleaning up contaminated sites to protect people and environment.
- Formulated and implemented long-range plans for environmental programs.
Education
Bachelor of Arts - Graphic Design
AIU University
Online09.2007
Bachelor of Science - Civil and Environmental Engineering
University of Wisconsin
Madison, WI06.1988
Skills
- Willing to Learn
- Hardworking and Dedicated
- Customer Relations
- Problem Solving
- Work Orders and Documentation
- Vehicle Operation and Assessment
- Attention to Detail
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