Summary
Overview
Work History
Education
Skills
Timeline
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Judithanne Greenwald

Fenton,MO

Summary

Dynamic Front End Team Lead at Walmart with a proven track record in cash handling accuracy and exceptional customer service. Skilled in training and mentoring associates, fostering teamwork, and resolving complex customer issues. Committed to operational excellence and enhancing the customer experience through effective problem-solving and relationship management.

Overview

5
5
years of professional experience

Work History

Front End Team Lead

Walmart
03.2020 - Current
  • Supervise daily operations at the store’s frontend, including checkout lanes, self-checkout areas, and customer service desk.
  • Lead, coach, and support frontend associates to deliver excellent customer service, handle customer concerns professionally, and ensure efficient checkout processes.
  • Oversee cash handling procedures, safe drops, and register audits to maintain accuracy and security.
  • Manage associate schedules, breaks, and task assignments to meet operational needs and optimize labor coverage.
  • Monitor and maintain clean, organized, and fully operational checkout areas.
  • Resolve escalated customer issues and service complaints promptly and courteously.
  • Partner with store management on training initiatives, operational improvements, and associate performance feedback.
  • Ensure compliance with Walmart operational policies, safety guidelines, and customer service standards.

Education

Business Administration

Southern New Hampshire University
Hooksett, NH
07-2025

Skills

  • Cash counting
  • Relationship building and management
  • Training and mentoring
  • Cash register operation
  • Cash handling accuracy
  • Employee motivation
  • Accurate money handling
  • Team supervision
  • Opening and closing procedures
  • Problem-solving skills
  • Time management
  • Listening skills
  • Teamwork and collaboration
  • Multitasking and organization
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Team leadership
  • Active listening
  • Adaptability and flexibility
  • Customer service management

Timeline

Front End Team Lead

Walmart
03.2020 - Current

Business Administration

Southern New Hampshire University

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Judithanne Greenwald