Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Judithmarie Baldenegro

Tempe,AZ

Summary

I am looking for a part-time opportunity where there is lots of growth with a great company!

Overview

4
years of professional experience

Work History

Grainger Industrial Supply
Tempe, Arizona

Customer Experience Specialist
10.2022 - Current

Job overview

  • Process store sales orders and returns.
  • Assist customers with product selection.
  • Resolve pricing discrepancies, credits, debits.
  • Resolve defective orders/ returns.

PhilRx
Scottsdale, AZ

Patient Care Coordinator
11.2019 - 09.2022

Job overview

  • Scheduled appointments and vaccinations for patients.
  • Changed, rescheduled and cancelled appointments by phone.
  • Assisted patients with their prescription subscription.
  • Completed insurance verifications and claim forms for patient intake and processing.

Prosper Marketplace Inc
Phoenix, AZ

Personal Loan Specialist
5 2015 - 11 2019

Job overview

  • Managed inbound and outbound call queue from potential borrowers
  • Managed customer inquiries and complaints via email, chat, and phone
  • Processed payments and resolved payment issues
  • Analyzed applicants' financial status, credit and property evaluation to determine thefeasibility of granting loan.

Avesis
Phoenix, AZ

Member Advocate
5 2013 - 7 2014

Job overview

  • Verified eligibility and benefits by phone and email for Medicaid and Medicare members
  • Claims processing

Education

CPR/First Aide/Food Handler Certification

Food Handlers Card
2023

University Overview

Douglas High School
Douglas, AZ

High School Diploma

University Overview

Skills

  • Data Entry
  • Bilingual in Spanish
  • Cash Handling
  • POS Systems
  • Google Suite, Salesforce, Zendesk & Slack proficient

Languages

Spanish
Professional

Timeline

Customer Experience Specialist
Grainger Industrial Supply
10.2022 - Current
Patient Care Coordinator
PhilRx
11.2019 - 09.2022
Personal Loan Specialist
Prosper Marketplace Inc
5 2015 - 11 2019
Member Advocate
Avesis
5 2013 - 7 2014
CPR/First Aide/Food Handler Certification
Food Handlers Card
Douglas High School
High School Diploma

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Judithmarie Baldenegro