I am looking for a part-time opportunity where there is lots of growth with a great company!
Hi, I’m
Judithmarie Baldenegro
Tempe,AZ
Summary
Overview
4
years of professional experience
Work History
Grainger Industrial SupplyTempe, Arizona
Customer Experience Specialist
10.2022 - Current
Job overview
- Process store sales orders and returns.
- Assist customers with product selection.
- Resolve pricing discrepancies, credits, debits.
- Resolve defective orders/ returns.
PhilRx Scottsdale, AZ
Patient Care Coordinator
11.2019 - 09.2022
Job overview
- Scheduled appointments and vaccinations for patients.
- Changed, rescheduled and cancelled appointments by phone.
- Assisted patients with their prescription subscription.
- Completed insurance verifications and claim forms for patient intake and processing.
Prosper Marketplace IncPhoenix, AZ
Personal Loan Specialist
5 2015 - 11 2019
Job overview
- Managed inbound and outbound call queue from potential borrowers
- Managed customer inquiries and complaints via email, chat, and phone
- Processed payments and resolved payment issues
- Analyzed applicants' financial status, credit and property evaluation to determine thefeasibility of granting loan.
AvesisPhoenix, AZ
Member Advocate
5 2013 - 7 2014
Job overview
- Verified eligibility and benefits by phone and email for Medicaid and Medicare members
- Claims processing
Education
CPR/First Aide/Food Handler Certification
Food Handlers Card
2023
University Overview
Douglas High SchoolDouglas, AZ
High School Diploma
University Overview
Skills
- Data Entry
- Bilingual in Spanish
- Cash Handling
- POS Systems
- Google Suite, Salesforce, Zendesk & Slack proficient
Languages
Spanish
Professional
Timeline
Customer Experience Specialist
Grainger Industrial Supply
10.2022 - Current
Patient Care Coordinator
PhilRx
11.2019 - 09.2022
Personal Loan Specialist
Prosper Marketplace Inc
5 2015 - 11 2019
Member Advocate
Avesis
5 2013 - 7 2014
CPR/First Aide/Food Handler Certification
Food Handlers Card
Douglas High School
High School Diploma