Judy Caballero
Pittsburg,CA
Summary
Ethical and hardworking employee with a 5-year track record of providing outstanding customer support in Head Start enrollment services. Multitasking, flexible and detail-oriented to learn quickly and meet department deadlines and goals. Devoted to give every family a positive and memorable experience.
As well as, detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
YMCA of the East Bay
Antioch, CA
07.2022 - Current
- Answer incoming calls from prospective families seeking admissions information.
- Handle new enrollments by entering families' data and reviewing information.
- Assist families with completing enrollment documents, such as applications, supporting documents and forms.
- Review applications for accuracy before submitting them for approval.
- Resolve families inquiries regarding registration and enrollment processes.
- Verify all required documentation prior to enrolling a student in program.
Data Entry Clerk
First Baptist Head Start
Pittsburg, CA
08.2019 - 07.2022
- Worked under the supervision of Family Service Specialists.
- Input of pre enrollment applications, documents and registrations into our Clouds system.
- Input children's immunizations, health histories, physical and dental reports.
- Assisted my department in recruiting children such as low-income families and children with
disabilities. - Make regular contact with families to obtain documents and provide resources for
families. - Translate in office and meetings for non-English speaking staff and families.
- Answered telephones, emails and assisting walk-in families.
- Attended all staff meetings, trainings, workshops
and conferences provided by agency. - Completed projects assigned by supervisor in a timely manner.
- Assisted child care centers to conduct children’s Hearing and Vision testing.
- Transport children and teachers in monthly field trips.
Mobile Phlebotomist
Exam One by Quest Diagnostics
Walnut Creek, CA
06.2019 - 03.2022
- Assist in front office with phones, scheduling, creating new orders and signing in patients.
- Perform specialty blood draws, biometric screenings, and life insurance exams.
- Perform exams with physical measurement, EKG, Para Medical questionnaire, and urine collections.
- Process specimens by labeling, centrifuging, freezing/ refrigerate
and prepare for transport as required by test order. - Perform all non-patient duties, such as stock
exam rooms with supplies, sanitize and receive and unload shipments. - Maintain all appropriate logs in a timely manner such as maintenance and temperature logs.
- Completed all online and in
person trainings in a timely manner. - Performed mobile exams at individual's homes by collecting blood, medical history, blood
pressure, vitals, EKG, and urine specimens. - Arrived on time with all supplies needed.
- Ensured that equipment was properly sterilized before use according to established protocols and guidelines.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Verified patient identity prior to collecting sample using two forms of identification as required.
Education
Some College (No Degree) - CPT 1
Contra Costa Medical Career College, Inc.
Antioch, CA06-2019
Some College (No Degree) - Clinical Medical Assistant
Boston Reed College
Martinez, CA08-2011
High School Diploma -
Richmond High School
Richmond, CA06-2009
Skills
- Documentation Management
- Excellent Phone Demeanor
- Customer Service Expertise
- Data Entry Skills
- Time Management Proficiency
- Professional and Mature
- Data Security
- Document Processing
- File Management
- Venipuncture Expertise
- Specimen Preparation
- Medical Records Maintenance
- Patient Care
- HIPAA Compliance
Certification
- Family Development
- CPT I
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Enrollment Specialist
YMCA of the East Bay
07.2022 - Current
Data Entry Clerk
First Baptist Head Start
08.2019 - 07.2022
Mobile Phlebotomist
Exam One by Quest Diagnostics
06.2019 - 03.2022
Some College (No Degree) - CPT 1
Contra Costa Medical Career College, Inc.
Some College (No Degree) - Clinical Medical Assistant
Boston Reed College
High School Diploma -
Richmond High School