Open To Work
Verified
This profile is verified using an email address.
Judy Coates
medical receptionist
Spartanburg,SC
Work Preference
Summary
Reliable and dedicated medical receptionist with over 16 years of experience in coordinating patient logistics and managing appointment systems. Known for exceptional customer service, effective communication, and collaboration with medical teams to enhance workflow efficiency.
Overview
42
42
years of professional experience
Work History
Medical Receptionist
Spartanburg ENT & Allergy
Spartanburg, SC
03.2006 - Current
- Coordinated patient scheduling and managed appointment logistics to optimize clinic efficiency.
- Processed patient check-ins and maintained accurate medical records using electronic health record systems.
- Communicated effectively with patients regarding procedures, insurance, and billing inquiries to enhance customer service experience.
- Collaborated with medical staff to streamline office operations and improve workflow efficiency across the department.
Material Handler/Assembly Line Worker
Mettler Toledo
Inman, SC
02.1984 - 09.2003
- Operated material handling equipment, ensuring safe and efficient transport of goods.
- Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to streamline workflow processes, enhancing operational efficiency.
- Trained new hires on safety protocols and equipment usage to ensure compliance and safety standards.
Education
Associate of Science - Healthcare
Spartanburg Community College
Spartanburg, SC05-2006
Skills
- Front desk operations
- Courteous telephone interactions
- Appointment scheduling
- Healthcare vocabulary
- HIPAA compliance
- Patient check-in
- Patient confidentiality
- Customer service background
- Patient scheduling
- Electronic charting
- Patient relations
- Co-payment collection
- Call handling
- HIPAA guidelines
- Patient callbacks
- Mail management
- Teamwork
- Customer service
- Multitasking
- Reliability
Timeline
Medical Receptionist
Spartanburg ENT & Allergy
03.2006 - Current
Material Handler/Assembly Line Worker
Mettler Toledo
02.1984 - 09.2003
Associate of Science - Healthcare
Spartanburg Community College