Judy Couja
San Diego
Summary
- 5+ years of work experience in professional consultative sales and client facing roles, collaborating with global teams and diverse stakeholders.
- Bachelor's Degree in Social Psychology from the University of California San Diego.
- Psychological and behavioural insight to observe, interpret and analyse human behaviour, communication patterns, and cross-cultural dynamics across diverse settings.
Overview
7
7
years of professional experience
Work History
STRAT SDR
ZoomInfo
San Diego
09.2024 - Current
- Led strategic relationship management with a portfolio of clients using behavioural insights to understand stakeholder motivations and organizational dynamics.
- Identified account pain points through structured conversations, active listening, and data driven analysis by translating challenges into clear strategic plans aligned with client goals.
- Built long-term relationships with clients by adapting communication styles across diverse cultural and professional backgrounds.
- Conducted ongoing research into industry changes, company developments, and market behaviour to anticipate needs and tailor evidence-based solutions to improve satisfaction and retention.
Founding Account Manager
Telgorithm
Los Angeles
08.2023 - 09.2024
- Built and managed new and existing client relationships as the founding Account Manager, using behavioral insight to understand decision making and communication patterns across global clients.
- Translated complex API product information into accessible, cognitively intuitive explanations that increased user understanding and adoption.
- Managed the full sales cycle by applying principles of psychology, motivation, and interpersonal dynamics to navigate communication.
- Collaborated with product teams in a fast paced start up environment to identify patterns in user behavior and feedback that informed strategy and client experience improvements.
Business Development Consultant → Account Executive
Oracle
Austin
03.2021 - 08.2023
- Selected for a 6-month Sales Development Program designed to build business acumen from the ground up and deepen understanding of the psychology of people and decision making in professional contexts.
- Engaged in prospect research, outreach strategy, and consultative approach to tailor communication styles to diverse client motivations.
- Managed the full sales cycle from lead generation, discovery to negotiation, and post-sale support while leveraging empathy and cognitive skills to drive engagement and trust.
- Collaborated with cross-functional teams to strategize on customer satisfaction
Behavioral Therapist
ACES (Comprehensive Educational Services, Inc)
San Diego
03.2019 - 03.2021
- Provided 1 on 1 Applied Behaviour Analysis therapy to children and families affected by autism, focusing on cognitive, emotional and social development.
- Applied evidence-based techniques to support emotional regulation, developing a deeper understanding of how neurological and environment factors affected behaviour.
- Worked with parents on bridging the gap between them and the children on strengthening communication skills.
- Collected behavioural data to track progress and intervention strategies while collaborating with supervisors.
Teacher Assistant; Social Psychology and Psychology of Sexuality
University of California San Diego, Los Angeles, and Chapman University
03.2019 - 12.2020
- Facilitated Virtual discussion sections to expand student engagement on social topics and human sexuality.
- Participated in grading essays, and assignments for 120+ students.
- Addressed student questions and concerns via email and Zoom during office hours.
Education
B.Sc. - Psychology
University of California, San Diego
San Diego, USA12-2020
Skills
- 5 years of work experience in professional sales and client facing roles, collaborating with global teams and diverse stakeholders
- Bachelor's Degree in Social Psychology from the University of California San Diego
- Psychological and behavioural insight to observe, interpret and analyse human behaviour, communication patterns
Languages
- English, Native
- Arabic, Native
- Portuguese (beginner)
Timeline
STRAT SDR
ZoomInfo
09.2024 - Current
Founding Account Manager
Telgorithm
08.2023 - 09.2024
Business Development Consultant → Account Executive
Oracle
03.2021 - 08.2023
Behavioral Therapist
ACES (Comprehensive Educational Services, Inc)
03.2019 - 03.2021
Teacher Assistant; Social Psychology and Psychology of Sexuality
University of California San Diego, Los Angeles, and Chapman University
03.2019 - 12.2020
B.Sc. - Psychology
University of California, San Diego