Expert in donor relations and fundraising strategies, driving impactful campaigns such as the Purple Tote Campaign, which secured 500 pounds of donations and $800 in cash. Proven ability to enhance community engagement through strategic partnerships and collaborative efforts across diverse teams.
Overview
28
28
years of professional experience
Work History
Overgoods Agent-Senior Trace Representative
Federal Express
Memphis, TN
01.2005 - Current
Utilized security clearance to navigate Federal Express database, relabel packages, and streamline sorting process for warehouse.
Tracked lost packages and re-routed them after matching package reference numbers and contents to enhance customer satisfaction.
Updated inventory system with untraceable item details to enhance customer service efficiency.
Evaluate damages and prepare loss reports for management.
Medical Shipments: Focus is to get the packages back into sort and that includes working with the Medical Tower, Cold Chain, Dangerous Goods, and Priority Alert colleagues. Working closely with each group, there has been a 30% increase in delivery commitments.
Coordinated Purple Tote Campaign in 2024 for Alzheimer's & Dementia Services of Memphis, collaborating with all shifts to collect 500 pounds of donations and $800 for items on the wish list, delivered on Giving Tuesday.
Development Director
Alzheimer's & Dementia Services Of Memphis, Inc
Memphis, TN
03.2021 - 05.2021
Secured $50,000 from Lowe's Hometown Grant for capital improvements and volunteer projects at Alzheimer's & Dementia Services sites.
Identified potential grants and wrote proposals to submit along with grant applications.
Developed relationships with businesses, community leaders, and citizens through events, promoting ADS and increasing donor and volunteer engagement.
Determined new sources of support could serve as either donors or vendors.
Organized and spoke at events, meetings, and workshops.
Supervised and updated the organization's social media accounts and websites, delivering fresh and exciting content to all platforms.
Maintained organization's social media accounts and websites, adding new, exciting content on a consistent basis.
Established partnership with Methodist and Le Bonheur Hospital, enabling six-week free Alzheimer's & Dementia courses for the public, leading to ongoing speaking requests from various organizations.
Assistant Development Director
Alzheimer's & Dementia Services of Memphis, Inc
Memphis, TN
12.2016 - 03.2021
Cultivated relationships with over 30 prospective donors and supporters monthly to establish effective communication and secure funding.
Directed social media campaigns, developed marketing materials, executed in-person fundraisers, and served as enthusiastic spokesperson to enhance organization's visibility.
Oversaw special promotional events to generate positive media coverage and increase revenue.
Updated donor software program regularly to ensure accurate data management.
Christian Brothers University: Acted as a liaison between the Student Employment Coordinator and the Internship Coordinator, facilitating collaboration for students in music therapy and sociology.
Events and Outreach Manager
Metal Museum
Memphis, TN
01.2002 - 03.2016
Coordinated events including exhibition openings, Fire Keeper's Party, quarterly Brunch and Learns, Whet Thursday's, Forging on the River, Scheduled Repair Days, and Holiday Ornament Reception, overseeing volunteer schedules.
Promoted Museum classes, workshops, and volunteer opportunities at fairs, cultural events, and training seminars, increasing community engagement.
Collaborated with community leaders to present at the quarterly Brunch and Learn.
Scheduled and conducted educational tours for visitors, enhancing their understanding of museum exhibits.
Schedule staff and volunteers to assist with tours and tours with hands-on activities.
Research, wrote, and prepared training courses and workshops for adults taking blacksmithing and foundry courses that will be offered at the Museum; maintain and process class data; process class applications and mail confirmation letters.
Wrote the Museum curriculum for students in private, public schools, or those who were home-schooled and updated the course materials regularly.
Booked talented musicians and DJs for various events, ensuring entertainment aligned with event themes.
Oversaw facility rental process from contract negotiation to vendor coordination, ensuring seamless event execution.
Schedule and maintain communication with vendors and participants for events.
Work with profit and nonprofit agencies to provide team building workshops and opportunities.
United Way Day of Caring Liaison.
Recruited members and volunteers, provided education, and retained participants.
Prepare and execute mailings including monthly membership renewals and to solicit donations.
Develop and prepare materials, programs, and lesson plans that meet the State of Tennessee Education.
Partnered with Mahaffey to execute events.
Overgoods Assistant
Federal Express
Memphis, TN
01.2000 - 01.2005
Collaborated with coworkers to achieve nightly sort times.
Repackaged damaged freight to reintegrate into system for timely delivery.
Assisted with daily operations to ensure efficient package processing.
Coordinated communication between departments to enhance workflow and collaboration.
Managed scheduling and resource allocation for team members effectively.
Hub Checker & Sorter
Federal Express
Memphis, TN
01.1998 - 01.2000
Achieved Bravo Zula Award for outstanding performance in sorting tasks at the company.
Inspected packages for accuracy and quality before shipment.
Collaborated with team members to maintain efficient workflow processes.
Operated scanning equipment to track package movements accurately.