Experienced Administrative Secretary with strengths in records management, calendar scheduling, office coordination, and bilingual English/Spanish customer service. Skilled in supporting busy school operations, handling confidential information, and delivering responsive service to staff, families, and visitors.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Administrative Secretary
Washoe County School District
10.2021 - Current
Manage daily front-office operations, including greeting visitors, answering phone calls, and coordinating communication between staff, parents, students, and administration.
Maintain accurate and confidential student records, including attendance, enrollment, and health information, while following district and state requirements.
Coordinate appointments, meetings, and school events, managing schedules and communication to ensure everything runs smoothly.
Monitor office and classroom supply inventory, place orders, and coordinate deliveries.
Assist with budget tracking, purchase orders, and expense reconciliation to support accurate financial recordkeeping.
Support the planning and execution of school events, including parent-teacher conferences, assemblies, and extracurricular activities.
Prepare and distribute newsletters, announcements, and other communications to staff and families.
Handle multiple priorities in a busy office environment while providing professional and responsive service to staff, families, and visitors.
Secretary Mentor
Washoe County School District
10.2021 - Current
Led mentorship program for new and substitute school secretaries, facilitating smooth transitions into their roles.
Trained and supported new secretaries on district procedures, systems, and daily office responsibilities, ensuring effective onboarding.
Serve as a resource for secretaries by answering questions, troubleshooting issues, and providing ongoing guidance.
Cultivated strong working relationships with new staff, providing ongoing support as they acclimated to their responsibilities.
Substitute Administrative Secretary
Washoe County School District
03.2021 - 10.2021
Filled administrative assignments across multiple school sites, providing seamless office support.
Supported school administrators and staff in maintaining efficient daily operations.
Filled administrative assignments across multiple school sites, providing seamless office support where needed.
Exhibited flexibility and problem-solving skills, adapting to diverse school environments and contributing to effective team dynamics.
Adapted quickly to varying school procedures, systems, and staff needs.
Hostess/Server
The Cup Cafe
09.2018 - 03.2021
Greeted guests promptly and delivered attentive service throughout meals.
Managed guest seating flow and waitlists to maintain efficient dining room turnover.
Coordinated table assignments with servers to balance sections and reduce delays.
Processed orders accurately through POS systems and confirmed special requests.
Resolved customer concerns professionally to support positive dining experiences.
Hostess
Bangkok Cuisine
05.2016 - 09.2018
Greeted guests warmly, managed reservations, and directed seating for smooth front-of-house flow.
Coordinated waitlist assignments, balancing table availability with server sections and guest priorities.
Maintained polished reception area, menus, and entryway appearance throughout service hours.